Associate Manager

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. Job Summary As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence. What You’ll Do Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability. Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.). Manage store operations, systems, and technology while ensuring accountability. Support Store Director with recruiting, training and development efforts. Partner with Store Director and management team to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best‑in‑class customer service. Come up with innovative ways to engage the community and build loyalty through events. Step into a variety of roles on the sales floor, if needed. Who You Are Have 3+ years of full‑time retail management experience with a similar scope. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills. Have scheduling flexibility, including nights, weekends, and holidays. Must be able to bend, reach, stretch for product, lift, carry, and move at least 40 pounds (18 kilos). Perks and Benefits Competitive base pay and bonus programs. Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell. Competitive Paid Time Off (PTO) plan, including paid holidays. 401(k) plan with company matching donations. Medical, dental, prescription, vision, and life insurance. Entertainment, travel, fitness, and mobile technology discounts. Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $26.25 – $32.85 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. Diversity, Equity and Inclusion We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. Discrimination Policy Our workplace is a safe haven where discrimination, harassment and intimidation have no place. Discrimination is prohibited on the basis of race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information, veteran status, or any other basis protected under applicable federal, state or local law. Any behavior that violates this policy will result in disciplinary action up to and including termination. #J-18808-Ljbffr