Associate Director of Operations

Overview

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note : Eligibility for benefits may vary by location and is determined by employment status

Job Summary

This position can be located in Framingham or Worcester, MA. Travel to practices in Framingham, MA required 25-30% of the time.

The Associate Director of Physician Operations will oversee market operations, and conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organizations Mission, Vision and Values. The Manager will manage and direct the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, meaningful use attestations, business information systems, practice profile analysis and compliance with regulatory bodies.

Responsibilities

Include the following. Others may be assigned. 

• Weekly rounding with staff and physicians ensuring that practices are functioning as expected. 
• Coordination with Practice Managers related to practice operations. 
• Ensuring effective on-boarding of new physicians and staff, including the acquisition of space, procurement of supplies and equipment. 
• Promotes practice initiatives such as referral management, TOS collections, and task management. 
• Works closely with the Market Operations Director to develop and implement goals and objectives for the market. 
• Works closely with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs. 
• Works to ensure regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.

Qualifications

• Four or more years of progressive and hands-on managerial experience in a medical practice, including management responsibility of all operational areas including HR and finance 
• Bachelor’s degree or an equivalent combination of education and experience 
• Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook 
• Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management 
• Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels with an organization
  Travel to practices in Framingham, MA required 25-30% of the time. 
  
  
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Organization Description

Saint Vincent Medical Group, within Saint Vincent Physician Services, strives to provide patient-centered healthcare and invite our patients and their families to be a part of the care team as shared members in the decision-making and treatment process. Skilled physicians and a caring, compassionate staff focus on helping each patient have a positive and hassle-free experience with personalized attention. Our modern, comfortable facilities are equipped with advanced diagnostic and treatment technologies and are conveniently located.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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