Stay and Play Associate - Towson (Orokawa)
Y in Central Maryland
Join Our Team At The Y In Central Maryland
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Position Summary
Under the supervision of the Youth and Family Services Program Director, or other assigned associate, Stay and Play Associate is responsible for delivering excellent services to all members, guest, and program participants. The primary function of the Stay and Play Associate will be to highly engage with members, guest, and program participants. The Stay and Play Associate will supervise children whose parents/guardian are participating in activities in the Y family center, protecting children, and maintaining a safe environment.
Essential Functions
- Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
- Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchange
- Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
- Providing a safe, engaging, and nurturing environment which fosters the social, emotional, physical, cognitive, and creative development of each child in our care
- Effective and appropriate communicate with children and parents/guardian
- High engagement with children by guiding children to activities, using their name, and monitor their actions during their usage of the center
- Maintain a clean and disinfected environment for children's safety
- Maintain all proper paperwork, including sign in/out process, communication reports, incident reports, etc.
- Must have an understanding of the age and stages of youth development, and work with children
- Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction
- Leader in handling conflict, concerns, member frustrations, and unusual center situations
- Informing proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates)
- Focus on quality experiences and engagement within programs, services, and activities
- Promotes a professional image and maintains a clean and safe environment at all times.
- Ability to work with diverse population, all ages, genders, and sexual orientations
- Attend and actively participate in all meetings as assigned
- Incorporate the four character values of the Y Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
- Communicate the Y mission and objectives to the community.
- Assist in all other areas as assigned.
Qualifications
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Ability to be effective communicator especially with children
- Prefer youth and/or youth programming experience
- Proficient computer skills
- Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
- Flexible Schedule, days, nights and weekends
- Completion of new associate training (including Child Abuse Prevention) before scheduled to work
Physical Demands
- Will be required to walk, stand, kneel, stoop, push, and lift up to 50 pounds.
- While performing duties the employee may occasionally work in the outside weather conditions, and is exposed to wet, cold and /or humid conditions.
- Continuous operations requiring attention to detail and multi-tasking.
- Will be exposed to cleaning supplies.
- Must be able to stand or sit for long periods of time.
- Must be physically able to successfully complete required certifications.
An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position. They may include a background check, drug test, driver's license record, CPS, and/or Criminal Background check.
Additional driver's license check, CPS, Criminal Background check, alcohol and/or drug testing may be required to be processed in the future in order to meet and maintain the minimum requirements of this position.
The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.
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