Court Operations Associate (Cashier & Case Processing Clerk)

Court Operations Associate (Cashier & Case Processing Clerk)

Interviews: Generally, interviews will be scheduled within two weeks after the application deadline. Scheduling interviews may take longer, depending on the number of applications.

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD's efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Benefits to you

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• The hourly equivalent for this position is $4,539 - $7,042, and the annual salary for this position is $54,464 - $84,501.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (including ASL) if you can pass a skills test and are assigned to use those skills on the job!
• In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.

Location Highlights

McMinnville, Oregon is a warmhearted city located in the heart of what is now Oregon wine county and was established in 1882. It is also the county seat for Yamhill County. The historic downtown was voted to have one of America's best main streets that host a variety of events, including the annual UFO Festival. McMinnville is also home to Evergreen Aviation Museum, which houses Howard Hughes' famous Spruce Goose along with an aviation style water park.

Position Highlights

The Yamhill County Circuit Court, in McMinnville, Oregon is hiring a Cashier and Case Processing Clerk (Court Operations Associate).

In this role, you will work as part of a team that assists the public with questions about court processes while respecting the limits of what court staff can provide. Some individuals you interact with may be experiencing heightened emotions, and at times you will be unable to resolve the issue they are seeking help with. People who thrive in this environment are committed to offering our customers compassionate, accurate assistance while remaining neutral regarding the outcome of their case and without offering legal advice.

As a Cashier, you will accept and receipt payments for filings, fines, bail, security release, and other monetary transactions. Verify and reconcile cash drawers along with opening and closing tills. You will also assist the public at the service counter and on the phone by answering questions, supplying forms, and processing records requests.

As a Case Processing Clerk, you will accept and record documents filed with the court, checking for accuracy and completeness along with recording and processing orders and judgments, of the court. Assist litigants and attorneys in using the court systems and inform them of court procedures and policies. Maintain inventories of forms, pleadings, and resources used by parties. Provide parties with contact information, resources, and other information for services and legal aid programs.

You will also be participating in court-related activities that include interaction with judges, management, attorneys, litigants, and other court staff.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for REQUIRED Cover Letter and Work History/Resume

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. The attached cover letter file should include your name (ex: Cover Letter – First Name Last Name).
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter "To the Hiring Manager."
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume / Cover Letter section of the application. The attached resume file should include your name (ex: Resume – First Name Last Name).

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Document Format

• Preferred format: PDF (.pdf,.tiff) or Microsoft Word (.docx)
• Acceptable format: Image (.jpg,.jpeg,.png) or Notepad (.txt)
• We are unable to accept: Apple (.pages), Google Docs (.gdoc), ZIP (.zip), and Microsoft Word '97-2003 (.doc)

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent.

AND

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.

OR

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience performing a variety of clerical or administrative support tasks that include using a computer to enter and retrieve information, meeting strict deadlines, and maintaining accuracy when interrupted or distracted by a noisy work setting.
• Experience providing customer service to people who are facing trauma, challenging life circumstances, or highly stressful situations.
• Skill explaining processes, procedures, or policies to a wide audience.
• Experience identifying and safeguarding confidential information and materials.
• Skill in reviewing documents for accuracy, content, grammar, and punctuation.
• Experience in cash receipting and control, balance a till, financial reporting, collections, and/or baking/financial experience.

Working Conditions

• This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA Non-Exempt and is eligible for overtime compensation for hours worked in excess of 40 per work week.
• Occasional after-hours or overtime work may be required.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, and scanner.
• Long periods of sitting or standing while working at a computer.
• Ability to lift 40 pounds.