Service Desk Analyst - Remote IT Support & Quick Resolutions
Huntington National Bank
- Remote job
Huntington National Bank is looking for a Service Desk Analyst to provide exceptional customer service and technical support to colleagues. This role requires at least a year of IT support experience and an Associate's Degree (or equivalent experience). Key responsibilities include responding to customer queries, maintaining documentation, and improving service quality. The workplace offers a mix of in-office and remote work. Candidates must be authorized to work in the US and may be required to work daytime and evening hours, including weekends. #J-18808-Ljbffr Huntington National Bank
$19 per hour
...all tickets according to Service Level Agreements (SLA)... ...customer impact, resolution steps, and appropriate... ...Provide after-hours support for clients; shifts may... ...anticipate situations, and take quick action Ability to... ...hybrid, in-office, and remote settings dependent on the...Remote workHourly payWork at officeLocal areaWork from homeShift workNight shift- ...products and related services to major... ...a fast-paced IT environment? Menasha... ...Service Desk Technical Analyst to provide phone... ...technical support and assist with... ...servers. Issue Resolution: Troubleshoots... ...a hybrid remote work-from-home... ...Strong ability to quickly learn new...Remote workWork experience placementWork at officeWork from home
- ...divh2Service Desk Analyst/h2pOur client, one... ...direct hire Service Desk Analyst. This... ...Mon. Thur and Remote Fridays. This position... ...end user support for 30+... ...well as other IT team members. The... ...ticket through resolution. Additionally,... ...simultaneously; able to quickly re-adjust...Remote workFull timeWork at office
$56.96k
...Las Vegas-based IT consulting firm,... ...currently seeking a Service Desk Analyst to join our team.... ...direct customer support as part of a collaborative... ...ticket response, resolution, and routing. The... ...addressed, and quickly. Monitoring... ...resolved using remote tools without...Remote work- ...skills • Customer Service Orientated •... ...learn new information quickly and the... ...cooperation among users, support teams and peers... ...Level for First Call Resolution • Close the ticket... ...input to Service Desk Management regarding... ...• Remote Desktop Support...Remote workShift work
- ...Blue is hiring a Service Desk Analyst II for our Service... ...that is fully remote. Due to the nature... ...Provide escalation support to Analyst I... ...cybersecurity and IT operations to small... ...organizations. We move quickly, continuously... ...notes verifying resolution. CompTIA Security+...Remote workFull time
- ...Service Desk Analyst Our client, one of North America... ...Mon. – Thur and Remote Fridays. This position... ...end user support for 30+ locations... ...as well as other IT team members. The... ...the ticket through resolution. Additionally, this... ...; able to quickly re-adjust priorities...Remote workFull timeWork at office
$36k - $39k
...Service Desk Analyst (Remote – U.S.) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service... ...to be successful in supporting our law firm clients... ...intensive, requiring quick decision‑making and... ...until a permanent resolution can be found....Remote workPermanent employmentMonday to FridayShift workNight shiftWeekend workAfternoon shift$20 - $22 per hour
...Sponsorship) 100% Remote (PST/CST... ...high volume help desk environment (6... ...: Level 1 support is the first tier... ..., provided by Service Desk Analyst Level 1 with the... ...ensure timely resolution Escalate... ...focus and make quick sound decisions... ...Consulting Industries IT Services and...Remote workContract workPart timeVisa sponsorshipMonday to FridayFlexible hoursNight shiftWeekend workAfternoon shift$59.49k - $80.9k
...Job Title Service Desk Analyst III Job Type Full-Time... ...technology services that support agency operations and... ...point of contact for IT services. This role... ...using phone, chat, remote support, service desk... ...troubleshooting and quick resolution, including identifying...Remote workFull timeFor contractorsLocal area- ...have a technical/IT acumen? Have you worked at a service desk? Are you passionate... ...is the work? Supporting hospital clients with... ...solving skills to quickly address issues... ...specific first call resolution tasks, with training... ...project teams and remote, domestic IT...Remote workWork at officeShift workNight shiftWeekend work
$73k - $79k
...skilled technology support professional who... ...client service? As a Service Desk Analyst II, you'll play... ...Information Technology (IT) Service Desk-... ..., helping users quickly resolve problems... ...application, and remote access issues while... ...through to resolution. Your expertise...Remote workWork at officeWorldwideFlexible hours$25 per hour
...Frontline Managed Services® - where... ...landscape of IT, Financial, and... ...As a Sr. Analyst, you will provide... ...technical support for a diverse... ...on first-call resolution and ownership... ...collaborative service desk team. What... ...desktop and remote access... ...Adapt quickly to new technologies...Remote workHourly payShift workWeekend work$59 - $80 per hour
...focused Desktop Support Analyst for... ...for any and all IT related support... ...mobile devices, desk phones, collaboration... ...communication services. Excellent communication... ...desktop, remote, video... ...Ability to respond quickly, understand & articulate... ...and resolution times •...Remote workLocal areaWorldwideWeekend workAfternoon shiftEarly shift- ...Join DYOPATH as a Service Desk Level 1 Analyst Are you energized... ...technical support. Why You’ll Love... ...for outstanding IT service—and we bring... ...Overview Location: Remote (Mexico) Schedule... ...timely and accurate resolution of all service desk... ...resolve issues quickly, building your technical...Remote workWork at officeImmediate startMonday to FridayDay shift
$75.9k - $106.43k
...of Position: Support the computing... ...upgrades, problem resolution and repair.... ...person or via remote support tools and... ...Development & Data Services, and... ...Director, Regional IT Services. Operations... ...year's service desk support... ...oriented and a quick learner in supporting...Remote workFor contractorsWork at officeLocal areaFlexible hours$24.51 - $36.89 per hour
...resources and health services directly into our... ...Lippincott Drive Remote Type: On-Site... ...: Responds quickly and with exceptional... ...provides immediate resolution, else uses... ...issues. Provides support to new team members... ...problem. Adheres to IT Business practices...Remote workHourly payFull timeTemporary workPart timeLocal areaImmediate startFlexible hoursShift workDay shift$47k - $55k
...Senior Service Desk Analyst Req number: R7778... ...flexibility: Remote Who we are... ...deliver Level 1 support to end users in a... ...Support & Technical Resolution : Provide Level... ...clinical and healthcare IT applications,... ...quality work as quickly as possible Ensure...Remote workFull timeContract workWork at officeLocal areaWorldwideAfternoon shift$24.85 - $26.95 per hour
...looking for a service-oriented and collaborative... ...Service Desk Analyst I to receive,... ...you are Tier 1 support for the Latin... ...both onsite and remote users as needed... ...for first call resolution while referring... ...hardware, and other IT setup and... ...resolve problems quickly and accurately....Remote workHourly payWork at office$34.9 - $43.65 per hour
...Position Summary The Sr. IT Service Desk Analyst is primarily... ...providing advanced technical support to Acadia... ...collaboration, and timely issue resolution. Assist with asset... ...setup and on-site or remote support for meetings,... ...to multitask, adapt quickly, and effectively resolve...Remote workWork at officeLocal areaHome officeNight shift- ...become available. Service Desk Analyst (Technical or Patient Support) FLSA Status: Non -... ...is a premier Health IT company providing business... ...healthcare with a remote support model that... ...the first line of resolution for our clients.... ...ticketing systems. Quickly and efficiently...Remote workWork at office
- Job Summary The Service Desk Analyst (L1) serves as the... ...users contacting our IT Service Desk,... ...dedicated tier 2 and 3 support teams. Their role... ...regarding issue resolution and perform... ...troubleshooting. Remote Tools: Familiarity... .... Adaptable: Quickly adjusts to changing...Remote workWork experience placement
$45k
...line (L1) technical support as the initial... ...skills across core IT domains. Key... ...issues, queries, and service requests via... ...Drive first contact resolution whenever possible... ...fulfill requests as quickly as possible. Use... ...in service desk, cloud, and remote support operations...Remote workTemporary workRelocationShift workNight shift- ...working policy that supports a healthy balance... ...balance. Being a Service Desk Analyst at iManage means… Your... ...as the face of IT in our Bangalore, India... ...first contact to resolution, ensuring employees... ...Familiarity with remote support tools (Quick Assist, SCCM remote...Remote workCasual workWork at officeWorldwideFlexible hours
- ...Netrix Global, the Sr Service Desk Analyst will provide... ...tier two technical support to all clients... ..., diagnosis, and resolution of all problems,... ...ensure customers are quickly restored to... ...Service Desk or other IT role. Ability to... ...related to: Remote Solutions : Microsoft...Remote jobCasual workWork at officeHome officeShift workWeekend workAfternoon shift
- ...oriented Dedicated IT Support Technician to join... ...standards of service, confidentiality,... ...troubleshooting and resolution of complex technical... ...escalation. Deliver remote and onsite desktop... ...a technical help desk position,... ...Ability to adapt to quickly changing tasks and...Remote workTemporary workWork experience placementWork at officeLocal areaFlexible hoursShift workRotating shiftWeekend work
- ...Title: T echnical Support Analyst Location:... ...common problems quickly and efficiently.... ...to higher-level IT staff when a known... ...requests and their resolutions in a ticketing system... ...employees. Perform remote and in-person... ...Strong customer service skills to assist users...Remote workContract workWork at officeWork from home
- ...IT Support Analyst As we continue to build our team... ...privately held, full-service fleet management... ...environment Providing remote customer service... ...problems quickly to determine the appropriate resolution path Documenting... ...in an ITSM or help desk environment Must...Remote workWork from home
- ...Senior Service Desk Analyst Chicago, IL – 2 days WFH, 3 days... ...outstanding service and support. What You'll Be Doing... ...incident records in IT Service Management System... ...and requests through resolution, owning the... ...Office Applications and Remote Access technology, such...Remote workFor contractorsWork at officeWork from homeMonday to FridayShift work
- ...Analysis Specialist to join the Clinical Service Desk. This fully remote role involves handling client... ...clinical care delivery experience and Epic support experience. Responsibilities include... ...service requests, driving issue resolution, and providing mentorship to service...Remote work
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