Product Owner II

Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. We are passionate about serving others, do good, and love people. Engage in meaningful work that impacts your community. Challenge yourself and grow in your career. Your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary The Product Owner II is responsible for the technical life cycle of the products they have been assigned, including coordinating development efforts, configuration changes, and support. The Product Owner II is responsible for documenting technical requirements, building product roadmaps, and budgeting associated with the products they oversee. The Product Owner II will collaborate with internal stakeholders, developers, and vendors regularly to deliver new products and enhance existing products that meet the documented business objectives of the products they support. The Product Owner II will coordinate the lifecycle of their product through the Agile Practices. What You Will Be Doing Understand business and end-user needs; identify and prioritize features to be delivered to meet those needs. Participate in Agile ceremonies to ensure development efforts remain aligned with business objectives, product vision, and user needs. Facilitate stakeholder inspection & reviews of delivered functionality, lead planning sessions to clarify priorities, and maintain transparent communication throughout the development lifecycle. Negotiate deliverables based on team capacity and adapt plans iteratively to reflect evolving priorities and validated outcomes. Develop near and long‑term rolling‑wave product roadmaps in close collaboration with business owners to ensure alignment with business objectives and related outcomes. Continuously refine the roadmap based on stakeholder input, delivery data, and validated learnings from actual product outcomes versus hypothesized value. Define and track key product success metrics to evaluate value delivery, inform prioritization, and communicate outcomes to stakeholders. Use data and feedback to validate hypotheses, guide decision‑making, and continuously improve product performance and valuable outcomes. Leverage deep understanding of product strengths and weaknesses to maximize value delivery, identify opportunities for enhancement, and inform stakeholders of potential process improvements and strategic possibilities. Analyze end‑user feedback and operational metrics to identify and understand product needs. Direct and oversee the lifecycle of two or more products by independently managing and prioritizing their respective product backlogs in collaboration with business owners and technical stakeholders, ensuring a steady flow of user stories ready for development one to two weeks in advance. Collaborate with business owners and technical stakeholders to develop and document user stories from the user’s perspective, enabling the product development team to deliver high‑value outcomes. Define features and epics to communicate alignment with business objectives and to establish the scope of development that supports strategic goals. Collect and understand technical requirements for new implementations and enhancements to ensure sufficient technical runway, minimize technical debt, and maintain the product’s relevance and stability over time. Proactively prioritize non‑functional backlog items—such as performance, scalability, and maintainability—to support sustainable development and long‑term product health. Assist the team with the development of test cases. Manage vendor relationships to the extent of assisting with the review of and negotiation of contracts alongside the business stakeholder. Ensure respective product is compliant with regulatory and security requirements. Ensure upgrades are planned and completed, maintaining compliance with standards and control procedures. Facilitate feature reviews and stakeholder inspections to validate delivered functionality, gather feedback, and ensure alignment with business objectives before release. About You Ability to understand complex business problems and identify and interpret business needs. Ability to create a product strategy that aligns with measurable business outcomes. Strong problem‑solving and analytical skills. Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities. Experience working in an Agile Environment, either Kanban or Scrum. Strong organizational skills. Ability to complete tasks effectively independently, as well as collaboratively. Proven knowledge of product management tools like Azure DevOps or Jira. Ability to use process flow documentation software like Lucid Charts. Proven knowledge of UI mockup and design tools like Figma. Understanding of AI, and how to use it to improve efficiencies personally and within the assigned product(s). Ability to travel to complete assigned responsibilities and attend professional seminars and education as approved. Qualifications Minimum of three to five years of product owner experience in an Agile Environment. Bachelor’s degree in Business Administration or a related field, or equivalent specialized courses, training, and/or related experience may be substituted. High School diploma required. Knowledge of the Financial Industry, products, and services. Credit Union experience preferred. Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner I (PSPO I), or equivalent foundational level certification (required). AIPMM Agile PO/PM (ACPMPO), IC Agile Product Ownership (ICP-APO) or equivalent product lifecycle certification preferred. MuleSoft Certified Developer — Level 2 (preferred). Benefits In exchange for bringing your talent to Gesa, here are a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year of Paid Time Off – Plus 10 Paid Holidays 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Salary Range Richland, WA: $83,450.81 - $139,084.69 Spokane, WA: $83,450.81 - $139,084.69 Renton, WA: $100,899.62 - $168,166.03 While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us! Get wise to what’s possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at View phone number on click.appcast.io or View email address on click.appcast.io to request an accommodation. Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre‑employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com) #J-18808-Ljbffr Gesa Credit Union