Sr Commercial Agency Services Specialist

The incumbent is responsible for all aspects of closing and managing a portfolio of moderately to high complex lead agent and member syndicated transactions. The position supports the strategic goals of credit management through loan distribution, and the incumbent will have responsibility for managing the reputation and operational risk associated with these transactions. Incumbent will negotiate loan agreements; communicate with investors, business partners and counsel; enforce risk controls; maintain data governance and comply with appropriate policies, procedures, laws and regulations.Additional responsibilities include:Perform a qualitative review of syndicated loan agreements (including CRE and Construction Loan agreements) and related documents for compliance with the loan approval, adherence to policies and regulations and to mitigate operational and reputation risk.Effectively manage, as Administrative Agent, the investors by ensuring timely, proper and effective communication utilizing market standard processes (SyndTrak , etc)Book, fund and manage distribution of assigned transactions within the Bank’s loan accounting and/or loan trading systems.Ensure the highest-level data quality, including all financial data, for assigned portfolio.Interact with all Business Lines to provide seamless execution of closingsResource to junior level colleagues with process and procedures. May act as proxy for the Team Leader in team leaders’ absence or meeting conflictsQualifications5+ years experience in the closing and/or administration of lead agent syndicated transactions requiredSubject matter expert for understanding and managing the closing and administrative needs associated with complex syndicated transactions and trading assetsProven success in all facets of the syndicated loan process, including operational systems, financial, regulatory, accounting and customer service.Details are oriented to maintain high degree of accuracy in execution and data qualityComprehensive analytical ability to facilitate complex problem resolutionWell developed written and verbal communication skillsAdept at PC and mainframe applicationsEnd-to-end onboard booking experience requires, within the LoanIQ system preferredEducation: Bachelor’s degree preferredHours and Schedule: Hours: 40Schedule: Monday-Friday 8-5In Office: 4 days a weekEqual Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.Equal Employment and Opportunity EmployerJob Applicant Data Privacy PolicyBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.Full timePosting Date: 2026-09-11