Houseman/Houseperson

Job Title: Houseman/Houseperson 

Department: Housekeeping

Supervisor: Director of Housekeeping, Housekeeping Manager, and/or Executive Housekeeper 

Summary 

The Houseperson plays a vital support role in the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces are clean, organized, and well-stocked. This position assists room attendants by delivering linens, removing trash, and restocking supplies, while also maintaining cleanliness in hallways, lobbies, and other common areas. The Houseperson helps uphold the hotel’s standards of cleanliness and guest satisfaction through prompt service and attention to detail. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Support room attendants by delivering linens, amenities, and cleaning supplies. 
• Remove used linens and trash from guest rooms and housekeeping carts. 
• Maintain cleanliness in public areas including hallways, elevators, lobbies, and restrooms. 
• Respond promptly to guest requests and housekeeping needs. 
• Ensure storage rooms and supply closets are organized and stocked. 
• Assist with deep cleaning projects and room setups as needed. 
• Follow safety and sanitation procedures at all times. 

Supervisory Responsibilities

This job has no supervisory responsibilities. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience

Less than a high school diploma; previous housekeeping or cleaning experience preferred in a similar environment. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.