Improvement Expert and Lean Program Lead - Global Customer Operations (GCO)

"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Improvement Expert and Lean Program Lead – Global Customer Operations (GCO) About the Role Location: United States of America, Florida, Orlando, Hybrid (Remote/Office) Company: Organization Gas Services Business Unit Central, Full-time, Experienced Professional A Snapshot of Your Day You work closely with the Head of GCO Quality Management, the Management System and Improvement Lead, and colleagues across Global Customer Operations. Your day balances coordination and focus time: discussing process topics, supporting teams on quality and improvement initiatives, preparing audits and reports, and exchanging lessons learned. You facilitate workshops, drive awareness for quality and safety, and continuously improve tools and the shared knowledge base. Through regular interaction with diverse, international teams, you strengthen customer value orientation, structured problem solving, and a culture of continuous improvement across the organization. How You’ll Make an Impact Leadership, communication and support for the Integrated Management System with a strong focus on process management Promotion of a positive quality and safety culture in line with applicable regulations and standards Coordination and support of audits, quality reporting and management reviews Execution and facilitation of incident investigations and structured root cause analyses to prevent recurrence Continuous improvement of the Integrated Management System and Quality Improvement System using modern methods such as Lean and systematic problem‑solving tools Coaching, training and development of facilitators, root cause analysis team members and improvement leads What You Bring Academic degree at master’s or diploma level in engineering or industrial engineering Several years professional experience in engineering, project management, business excellence or quality management, ideally in the energy sector or a comparable environment Solid knowledge of management system standards such as ISO 9001, ISO 14001 and ISO 45001, with auditor certification considered an advantage Strong competence in structured problem‑solving methods such as FMEA, Ishikawa and 5‑Why Excellent communication skills and intercultural competence for working in global teams High motivation, creativity and assertiveness combined with a structured, solution‑oriented working style More years of experience can be considered at a higher level. Applicants must be legally authorized for employment in the United States without need for current or future employer‑sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Benefits Career growth and development opportunities Company paid Health and wellness benefits Equal Employment Opportunity Statement Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affciative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. #J-18808-Ljbffr Siemens Gas and Power GmbH & Co. KG