Operations Manager

Overview Operations Manager Location: Kingswood Campus Permanent Full Time $103,050 - $108,266 salary package - includes base salary ($90,791 – $95,387), plus employer’s contribution to superannuation and annual leave loading At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow. Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance. We invest in our people At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work. We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options. About the role As the Operations Manager, you will oversee hospitality operations across six TAFE NSW locations including Wentworth Falls, Campbelltown, Mount Druitt, Kingswood, Baulkham Hills and Wetherill Park. Working across a diverse and dynamic environment, you will lead operational staff, coordinate rosters and resource allocation, manage purchasing and asset planning, and ensure kitchens and hospitality facilities operate safely, efficiently and in line with compliance requirements. You will also build strong relationships with suppliers and stakeholders, drive continuous improvement initiatives, and support the training and development of staff to deliver exceptional service outcomes for students, customers and the broader community. This role will collaborate on a state-wide level with the Procurement and Operations team across the Cuisine & Hospitality Faculty, providing high-quality operational support to learning and teaching activities and contributing to the efficient delivery of faculty-wide objectives. The successful candidate must have the willingness and ability to travel as and when required between the six TAFE NSW campuses (Wentworth Falls, Campbelltown, Mount Druitt, Kingswood, Baulkham Hills and Wetherill Park) overseen by this position. About you You are a proactive and adaptable operations professional with strong communication and problem-solving skills and the ability to build positive relationships with a wide range of people. You thrive in a fast-paced environment, can confidently balance competing priorities, and are comfortable using technology and systems to support operational performance. Your background may include hospitality, education or a similar service-focused industry, with experience in purchasing, inventory management and leading teams. You’ll bring a customer-focused mindset, a commitment to safety and compliance, and a passion for supporting high-performing teams. To be successful in this role you will have: Diploma, Advanced Diploma or Associate Degree in a relevant discipline OR equivalent skills knowledge and experience. Hospitality experience, with knowledge of recipes and food ordering in a commercial environment. Highly Regarded Hold a Chef, Baker, Patisserie and/or Hospitality qualification Background in purchasing and inventory management, preferably in a hospitability or education facility Experience in Inventory Management Systems Hold a Responsible Service of Alcohol (RSA) Competency Card Hold a NSW Food Safety Supervisors Certificate Hold a current Drivers Licence To find out more about the role, remove any external links and refer to the internal Role Description. Our commitment to diversity, equity and inclusion TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below. To apply for this role, please provide Your current resume Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role A response to the targeted question when prompted in the application form (max. 300 words) TARGETED QUESTION: Describe a situation within a Cuisine or Hospitality environment where you were required to balance operational needs, budget constraints, and stakeholder expectations. How did you approach the decision-making process, and what was the outcome? A career of life-changing impact awaits you. Apply now! Applications close 11:55pm AEST Sunday 2 August 2026 General recruitment and adjustment enquiries: contact Ravinder Mansfield, Talent Acquisition Advisor via email: View email address on click.appcast.io or tel: (02) 7921 2973. Role-specific enquiries: contact Allan McCarlie, Head Teacher Cuisine & Hospitality via email View email address on click.appcast.io or tel: (02) 7920 5218 For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW. This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre-employment process. To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport. A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies. #J-18808-Ljbffr