FINANCIAL SERVICES OFFICER

Job Details Location: 111 EAST BROADWAY - COLUMBIA, MO65203 Position Type: Full Time Salary Range: $22.88 - $34.32 Hourly Job Category: Finance Role: Essential Functions & Responsibilities Takes member loan applications and underwrites according to loan policy and procedure. Follow up with member applications and inquiries. Process the approved loans and set up date to close the loan and make disbursements. Opens new accounts, CDs, IRAs and other credit union products. Explains services to current and potential members to generate additional business and to promote positive public relations. Analyzes potential opportunities to promote additional products and financial services. Resolves account‑related questions and concerns with members and nonmembers. Evaluates all branch activities to ensure they are in compliance with established Credit Union policies, procedures, and objectives; recommends changes to manager. May assist with ITM and Vault Replenishments and Balancing. Performs other job‑related duties as assigned. Performance Measurements Identify opportunities to cross‑sell products and services for the betterment of members and nonmembers financial wellbeing. Maintain a working knowledge of the credit union's standards and governmental regulations. Provide informed, professional and accurate service and support to all members and nonmembers. Keep management informed regarding key operating issues affecting the branch. Contribute to the department production goals for loans, loan products, accounts, and account products. QualificationsKnowledge and Skills Experience: Three years to five years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first‑level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Must have good communication skills. Able to operate a 10‑key calculator and computer keyboard. Physical Requirements: Work Environment: No hazardous or significantly unpleasant conditions (such as in a typical office). Position is not eligible to work remotely. #J-18808-Ljbffr Multipli Federal Credit Union