Technical Lead

Job Description

Job Description

We are looking for an experienced Technical Lead to lead the company’s technology function in Cincinnati, Ohio. This role will shape IT direction at a leadership level while staying closely involved in day-to-day systems, security, and platform performance. The ideal candidate brings strong technical depth, sound business judgment, and the ability to turn operational needs into reliable, scalable technology solutions.

Responsibilities:

• Shape and execute the organization’s technology roadmap to support long-term business priorities and operational goals.

• Direct the performance and reliability of infrastructure, enterprise systems, and cloud environments while coordinating service delivery through external technology partners.

• Strengthen the company’s security posture by leading cybersecurity efforts focused on risk reduction, compliance, and business continuity.

• Administer the Microsoft 365 ecosystem, including identity controls, collaboration tools, access management, and security settings.

• Guide the governance, scalability, resilience, and cost efficiency of cloud platforms, including backup and recovery planning.

• Oversee architecture decisions and deployment approaches for hosted applications and business services to ensure stability and future growth.

• Support the ongoing effectiveness of Microsoft Dynamics 365 Business Central to improve workflows and overall operational performance.

• Manage technology needs related to website launches, digital commerce platforms, and connected business applications.

• Work closely with internal stakeholders, developers, and third-party vendors to deliver practical solutions and evaluate emerging tools such as AI-enabled technologies.

• Proven experience leading an IT function with broad ownership across systems, infrastructure, and business-facing technology.
• Strong knowledge of cybersecurity practices, cloud administration, systems management, and operational support.
• Hands-on experience with Microsoft 365, including identity, security, and collaboration capabilities.
• Familiarity with Microsoft Dynamics 365 Business Central and its use in supporting business operations.
• Understanding of web platforms, e-commerce environments, and application deployment processes.
• Ability to build effective partnerships across technical teams, business leaders, and external vendors.
• Experience with technologies such as Active Directory, backup solutions, Cisco environments, computer hardware, and configuration management.
• Certifications in cloud or infrastructure disciplines, and experience with AI-related tools, are advantageous.