Senior System Analyst

Base pay range

$70.12/hr - $75.86/hr

Description:

• The Community you will join:
• The Supply Tech team enables scalable growth, operations and productivity for Host organization through reliable data, intelligent workflows, and frictionless experiences that move quickly. We also work closely with product and engineering and other business technology teams as we graduate our experiments, learning and prototypes for amazing host and end user experiences.
• Supply Tech in the Host Business Org is responsible for creating and managing the systems that our teams use to acquire, vet and optimize our supply of Hosts for Stays, Services and Experiences. The Tooling and Infrastructure team work with many stakeholders to gather requirements, from sales to marketing to operations, and then they work with product and engineering teams (internal and external) to get platforms and features built.
• The difference you will make:
• As an Airtable Operations Manager, you will play a critical role in enhancing our operational efficiency by developing and launching tools tailored for our internal teams and external partners. Your primary responsibility will be to collaborate with cross-functional stakeholders to gather tools requirements and leverage your technical skills to create custom interfaces in Airtable. You will utilize critical thinking to structure and regroup requests, ensuring that the tools developed align with user needs. Your role will involve requirements gathering, solution development, project management, feature testing, and deployment, along with performance reporting of these systems and programs.

Duties:

• Collaborate with cross-functional stakeholders to gather and analyze tools requirements, using critical thinking to structure and prioritize requests effectively.
• Design and develop custom interfaces in Airtable, ensuring that the tools created are tailored to meet the specific needs of internal teams and external partners.
• Manage the project lifecycle from requirements gathering to deployment, including solution development, feature testing, and performance reporting to ensure tools are enhancing operational efficiency.
• Monitor prototypes and experimental uses cases with data reporting and dashboarding to evaluate whether a process is effective and ready for graduation to scale

Requirements:

• 6+years of work experience with increasing responsibility in a technology or consulting environment
• Bachelor’s Degree or equivalent; Masters a plus
• Experience managing and executing large cross-functional projects in the technology / operational space; knowledge of Airtable is required and similar CRM tools is a strong plus (e.g. salesforce, retool)
• Hands-on experience with identifying use cases, onboarding teams, including training and technical support
• Analytical toolkit - Modeling and data manipulation in Excel/sheets is critical, SQL is a bonus
• Confidence, resilience, creativity and self-sufficiency in solving problems yourself
• Exceptional collaborator and influencer with the ability to work across functions and geographies and with partners at differing levels of seniority
• Excellent written and oral communication skills

Compensation:

• $70.12 – 75.86/hr W—2
• 36358784

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Analyst, Information Technology, and Project Management

Industries

• Internet Marketplace Platforms, Travel Arrangements, and Hospitality