Junior Project Manager, Business Operations

Junior Project Manager

Join our Shared Services team to gain broad exposure to global operations and build a strong foundation in how large, cross-functional initiatives come together inside a growing telecoms technology company.

As a Junior Project Manager, you'll work closely with teams across Finance, Operations, Marketing, Sales, Revenue Operations, Legal, Compliance, IT, and more to keep projects on track and deliver results on time.

Early on, you'll learn about our systems, tools, and key stakeholders, then take on increasing ownership of projects, reports and outcomes. The work is varied, the exposure is broad, and the learning curve is steep (in the best way). If you're organized, curious, and ready to take initiative, this role offers valuable hands-on project management experience in a collaborative, fast-moving environment.

Work Locations:

This is a Hybrid role located in our Blue Bell, Pennsylvania office. Candidates must reside in and be authorized to work in the United States. This role is not eligible for relocation assistance or visa sponsorship.

Hours:

Core hours are typically 8:00 a.m.5:00 p.m. Eastern Time, with flexibility to support international teams.

Travel:

Less than 5%.

What You Will Do:

• Measure project performance and monitor metrics to identify areas for improvement
• Support internal projects and, over time, take ownership of leading projects, running meetings, and recommending process improvements
• Evaluate potential problems and technical hitches and assist in developing solutions
• Plan and manage team goals, project schedules, and resources (internal and external), ensuring projects remain on track and within scope, schedule, and budget
• Manage project-related documentation by ensuring all necessary materials are current, properly filed and stored
• Manage project correspondences by preparing and reviewing project proposals, memos, meeting minutes, and emails
• Build strong partnerships and collaborate across teams to align objectives
• Work on multiple projects simultaneously
• Liaise with management to define project requirements, scopes, and objectives that align with organizational goals
• Document complete project plan, identify milestones, risk, change management and metrics for success
• Achieve organizational goals while adhering to company standards and project management best practices

What You Will Need:

• Minimum of 1 year of customer service experience
• Bachelor's degree in business, operations, technology, English, or a related field, or 3 years of equivalent work experience
• Strong communication skills with a focus on professionalism, responsiveness, effective conflict resolution, and the ability to clearly communicate with stakeholders at all levels
• Effective prioritization in a fast-paced environment
• Collaborative team-oriented approach with a strong sense of ownership and accountability
• Strong organization and project documentation management skills
• Experience with project status reporting and milestone tracking
• Ability to proactively identify risks, roadblocks and process gaps
• Proficiency in Microsoft O365 (Excel, Word, PowerPoint, Outlook, Planner, Teams) and openness to leveraging AI tools
• Curious and motivated to learn new technologies quickly
• Confidence leading meetings and facilitating discussions

Nice to Haves:

• Experience in IP telephony, telecommunications, or the IT industry
• Knowledge of project lifecycles from initiation to closeout

Who We Are:

BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.

Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.

When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission "to provide a world-class experience with every human interaction" seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours.

Why BCM One:

We are committed to creating an environment that fosters accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.

We Are a Team

• We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
• We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.

Hard Work is Recognized

• We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
• We believe in developing our team members and offer many opportunities for training, professional development and career growth.

Your Voice is Heard

• We empower our team members to speak up and look for opportunities in challenges.
• We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.

How we take care of you:

• Competitive industry salaries
• Comprehensive medical, dental, and vision insurance
• Company-provided life and disability insurance
• Matching 401 (k) plan
• Employee Emergency Assistance Fund
• Paid holidays and vacation time
• FMLA

BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.