Summer Member Experience Associate

Summer Member Experience Associate (May 2026 – September 2026) 10 – 25 hours/week – potential nights and weekends Join us for a sun‑soaked summer of fun at the MJCCA's new Zalik Outdoor Aquatics Center! We're looking for enthusiastic individuals to join our Summer Member Experience team, where you'll dive into a world of fun while delivering top‑notch service to our members and guests. Responsibilities Greet guests with a warm smile and a friendly hello as they arrive and leave. Show off your excellent guest service skills, both in‑person and over the phone, making every interaction a memorable one. Exceptional guest service is at the core of what we do at the JCC and this starts with you! Assist with visitor inquiries, checking in guests, and providing information about our awesome facilities and programs. Build lasting relationships with our regulars, going the extra mile with handwritten thank‑you notes and personalized follow‑ups. Identify emergencies, incidents, etc., and follow appropriate procedures to resolve any issues. Work collaboratively with the Member Experience Director to assist in projects and identify areas of need throughout the summer. Qualifications Excellent interpersonal skills to make each interaction memorable and helpful. Proficiency with Microsoft Office applications and a willingness to learn new systems. Strong executive functioning skills; multitasking and prioritizing while maintaining attention to detail. Strong conflict resolution skills. A willingness to take on new challenges with a splash of enthusiasm! #J-18808-Ljbffr Marcus Jewish Community Center of Atlanta (MJCCA)