System Administrator

Job Description

Business Systems Administrator - RESERVATIONS & CRM SYSTEM specific

We are seeking a detail-oriented Business Systems Administrator to support the administration, configuration, and maintenance of business-critical applications. The ideal candidate has experience with enterprise systems, CRM platforms, and application support, along with strong troubleshooting skills and a willingness to learn.

Key Responsibilities

• Administer, configure, and support enterprise applications, CRM platforms, and operational systems.
• Assist with system configurations, including inventory, pricing, promotions, and transaction management.
• Provide technical support, troubleshoot issues, and assist internal users.
• Manage user accounts, security permissions, and role-based access.
• Test system updates, enhancements, and integrations to ensure accuracy and reliability.
• Monitor system processes, maintain data integrity, and coordinate with vendors as needed.
• Document system procedures, configurations, and workflows.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Technology, or related field preferred; equivalent experience considered.
• 1–3 years of experience supporting business applications, CRM platforms, reservation systems, or enterprise software.
• Experience with Zoho, Amadeus , or comparable business applications preferred.
• Experience with reservation, inventory management, pricing, or transaction-processing systems highly desirable.
• Familiarity with SQL, databases, system integrations, and Microsoft 365 a plus.
• Strong analytical, troubleshooting, communication, and organizational skills.
• Customer-service mindset, attention to detail, and ability to learn new systems quickly.