Atlassian Administrator / Developer

Atlassian Administrator / Developer Dearborn, Michigan Position Summary: The Developer Tools Enablement (DTE) Planning and Integration Team is seeking a highly skilled Atlassian Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and advance Enterprise Technology's Atlassian platform portfolio. You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization. The Planning and Integration Team manages our enterprise productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools. This role requires strong technical expertise, independent problem‑solving ability, and collaboration within an Agile team environment. Key Responsibilities Configuration, Customization & Strategy Configure and customize Jira workflows, screens, fields, and issue types Optimize Atlassian tools to support enterprise‑scale usage Manage Atlassian Marketplace applications (evaluation, security, performance) Provide strategic input on platform improvements and long‑term roadmap Support Jira Cloud migration initiatives and troubleshooting efforts User Management & Compliance Manage users, groups, roles, and permission schemes across Atlassian products Ensure proper access control and compliance with audit requirements Integration & Automation (Development) Build integrations between Atlassian tools and external systems using APIs Develop automation rules, workflows, and scripts (Python/Shell preferred) Create custom solutions where out‑of‑the‑box functionality is insufficient System Maintenance & Performance Monitor platform performance and resolve technical issues Identify and address system bottlenecks Continuously improve platform efficiency and reliability Enablement, Documentation & Training Document platform standards, governance, and best practices Conduct training sessions, office hours, and user enablement activities Drive adoption of Atlassian tools across the enterprise Agile Collaboration Participate in Agile ceremonies: Sprint Planning, Backlog Refinement, Daily Stand‑ups, Retrospectives Required Skills Jira Administration (Cloud) Jira Service Management (JSM) Jira Product Discovery (JPD) Jira Assets (Insight) Strong Jira workflow/configuration experience Atlassian Cloud platform administration REST API integration experience Preferred Skills Python or Shell scripting Atlassian API development experience GitHub / DevOps exposure Google Cloud Platform (GCP) familiarity Atlassian Marketplace app management Experience with cloud migration projects Atlassian Certified Professional (ACP - preferred) Experience & Qualifications 6-10 years IT experience Minimum 4+ years in Atlassian platform administration/development Bachelor's degree required Strong troubleshooting and root‑cause analysis skills Excellent communication and stakeholder management Benefits Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% (of salary) dollar‑for‑dollar match AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr