Director Emergency Services

As a perennial leader in health care in Florida, University of Florida Health Shands Hospital is once again recognized by the U.S. News & World Report’s Best Hospitals rankings for excellence in adult patient care, with seven medical specialties ranked among the nation’s elite. Combined with the five pediatric specialties ranked in the nation’s top 50 by U.S. News & World Report, UF Health Shands has 12 specialties recognized. Being among the nation’s top programs in several medical specialties is an honor achieved by few health systems in the United States. 

UF Health Shands is currently seeking a Director of Emergency Services. This role provides administrative support, strategic direction, and leadership in the development of professional nursing practice across multiple facilities, including the Adult ED and Trauma Center, Pediatric ED, and UF Health freestanding EDs.

In this role, you will be accountable on a 24-hour basis for aligning department systems with organizational goals—delivering high-quality patient care, enhancing customer service, managing fiscal resources, and driving operational efficiency. You will foster a collaborative team culture across departments to achieve the organization's mission of patient care excellence and nursing's vision of setting new standards in autonomous, accountable, and innovative nursing practice.

• Strategic Leadership: Direct the strategic planning, implementation, evaluation, and continuous improvement of nursing care delivery systems across all emergency departments.

• Operational & 24/7 Accountability: Maintain round-the-clock administrative accountability for patient care quality, safety standards, and departmental work efficiencies.

• Fiscal Management: Manage financial resources, budgeting processes, and resource allocation to ensure sound fiscal health and operational productivity.

• Teamwork & Collaboration: Build and maintain collaborative relationships among Emergency Department staff and across multidisciplinary hospital departments.

• Vision & Change Management: Lead initiatives that foster a climate of trust, patient advocacy, autonomous nursing practice, and effective organizational change.

• Project Management: Self-direct and oversee multiple strategic projects and operational initiatives simultaneously.

Education & Credentials

• Licensure: Registered Nurse (RN) license in the State of Florida.

• Education: Master’s Degree in Nursing (MSN) required. (Consideration given to candidates currently enrolled in a formal MSN program).

• Certification: National nursing certification required within 6 months of hire.

Experience

• Clinical Experience: Minimum of 5 years of professional nursing practice experience in an emergency department setting with demonstrated clinical and leadership skills.

• Management Experience: Minimum of 3 years of progressive management experience in emergency care, including oversight of multiple sites/locations.

Key Knowledge & Skills

• Clinical & Operational Expertise: Deep knowledge of professional nursing practice environments, nursing care delivery models, quality/safety improvement processes, and healthcare delivery systems.

• Leadership & Strategy: Proven ability to create a strategic vision, effect positive change, manage transitions, and make sound decisions.

• Management & Financial Acumen: Strong proficiency in budgetary processes, analytical problem-solving, project management, and organizational administration.

• Communication: Exceptional interpersonal, oral, and written communication skills to lead teams and build interdepartmental relationships.