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Systems Engineer

The QTI Group

The QTI Group is partnering with a Milwaukee-area managed service provider to hire their next Systems Engineer. The Systems Engineer will serve as a trusted technical advisor to various clients. This role blends advanced infrastructure design, hands-on support, and client relationship management. The ideal candidate will have strong technical knowledge as well as the ability to effectively communicate with clients throughout the greater Milwaukee area.


ResponsibilitiesServe as the primary technical lead for assigned clients, managing their IT environment


Design, configure and maintain infrastructure components, including servers, networks, firewalls and more


Implement and support cloud services in Azure, M365 and SharePoint


Perform server migrations, visualization deployments and network upgrades - both on-site and cloud environments


Provide Tier 2 and Tier 3 support to Helpdesk teams, managing escalated tickets


Collaborate with Account Managers to perform Strategic Business Reviews with clients


Qualifications 8+ years of IT Infrastructure experience, MSP or consulting environment preferred

Strong technical proficiency in Windows Servers/Desktops, Microsoft / Azure, VPN and VLAN and network switches

Hands-on experience utilizing virtualization platforms (VMWare, Hyper-V)

Strong documentation, time management and client communication skills desired
Vacancy posted 4 days ago
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