Senior Major Incident Leader - 24x7 Resilience & War Rooms
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Senior Incident Manager in Albany, NY. This role will lead major incident response activities, coordinate technical and business stakeholders, and improve incident management processes. The ideal candidate will have over 8 years in IT operations, a deep understanding of ITIL 4, and experience with enterprise ITSM platforms like ServiceNow. This position requires excellent communication skills and the ability to manage high-severity issues effectively. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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