Customer Service Representative II

Compensation $16.30 - $24.50 USD hourly. Schedule Monday through Friday, 7:00am to 3:30pm. Benefits Weekly pay Paid time off: vacation, paid sick time, holiday pay Up to 24 hours of prorated vacation in first year (variable by month of hire) Up to 48 hours of paid sick time Up to nine holidays per year (variable by month of hire) Comprehensive health coverage (medical, dental, vision, short‑term disability up to 26 weeks, long‑term disability) Life insurance for you and dependents 401(k) retirement savings plan with a fully vested matching contribution in the first year plus quarterly and discretionary contributions Tuition reimbursement program Employee recognition program Merchandise discounts on top brands Employee assistance program (free visits to therapists, lawyers, financial and childcare guidance) Adoption cost reimbursement About the Role Customer Service Representative located at the Fredericksburg, PA distribution center. The position supports independent store owners by fulfilling order processing and related tasks to help their businesses thrive. Values Winning, Excellence, Love, Integrity, Gratitude, Humility, Teamwork Responsibilities Participate in a safe work environment Demonstrate quality work performance Support stores and owners by meeting productivity goals Maintain good attendance Expand warehouse knowledge through cross‑training in other departments Model Ace values in daily interactions Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. #J-18808-Ljbffr