Shop Supervisor

Job Description

Job Description

Steelhead Coffee in Long Beach, CA is accepting applications for the role of Shop Supervisor. We currently have 3 locations around Long Beach and we've got plans to grow in 2026 and beyond. If you're interested in becoming a leader on our team, we'd love to receive your application! Our ideal candidate for this role is someone proactive, self-driven, punctual, and engaged.

Some responsibilities of the Shop Supervisor role include:

• Manage all areas of the bar including inventory levels, cleanliness, and safety for staff and guests
• Ensure compliance with state and local food handling and safety policies
• Assist with the training and ongoing development of Steelhead team members
• Address and resolve customer complaints in a friendly manner
• Participate actively in management meetings
• Take responsibility for the success of the team and the shop
• Lead by example
• Ensure every guest's experience is exceptional and reflect the high standards that Steelhead Coffee represents

Qualifications for this position include:

• Exceptional verbal and written communication skills
• Knowledge of equipment used in cafes
• Knowledge of specialty coffee such as origins, process methods, brewing methods, tasting methods, current trends, roasters, etc.
• Prior cafe experience is a plus
• 1+ years of leadership/management experience is a requirement

Requirements of this role include the following:

• Weekend availability
• Consistent ability to work 30+ hours and 5 days a week including weekends and holidays, and staying beyond scheduled shifts if necessary to support operational needs
• Flexibility to help cover shifts in emergency situations
• Reliable transportation
• A valid CA Food Handler Certificate or Food Safety Manager Certificate at time of hire, or within 2 weeks of hire
• Ability to train, motivate, and hold team members accountable
• Passion for coffee, hospitality, guest experience, and community building

This listing is for the role of Shop Supervisor and your application will be considered for any of our locations.

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