Hospitality Specialist - Phoenix

Luna Grill Phoenix Location

Hey PHOENIXWe're Headed Your Way! New Location, Proven Brand Be part of the first team for our Phoenix location! Luna Grill, a fast casual/QSR concept, is looking for energetic Hospitality Specialists to create memorable guest experiences, keep the front of house running smoothly, and be the face of our restaurants. This is your chance to make every guest interaction count.

We are a really cool company to work forwe take pride in our inspirational culture, being a true "people first" workplace, and providing opportunities for growth.

For over 20 years, we've served fresh, feel-good Mediterranean food in Southern California and DallasFort Worth (50+ locations and counting). Now, we're expanding our AZ footprintand we're looking for you to help launch our up and coming location in Phoenix and bring our flavors to life.

Why You'll Love Luna Grill

We're not your typical restaurant gigwe're a people-first brand with real food and real opportunities.

• Competitive hourly rate + Team Tip Pool (compensation varies by region and market)
• Free Healthy Shift Meals
• Flexible Scheduling
• Recognition, Rewards & Referral Bonuses
• Team Member Discounts
• Growth & promotion opportunities as we expand

What You'll Do

As a Hospitality Specialist, you'll be the face of Luna Grilldelivering genuine service, warmth, and care with every guest interaction.

• Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
• Guide guests through our menu, answer questions, and make recommendations
• Take and process orders accurately using the POS system
• Coordinate with the kitchen to ensure every order is perfect
• Deliver food and beverages promptly and with a smile
• Maintain clean, organized dining and service areas throughout your shift
• Complete opening/closing tasks and side work with pride
• Handle to-go and phone orders with efficiency and attention to detail
• Support your teammates to keep service flowing and guests happy

What We're Looking For

We're looking for guest-focused, high-energy team players who bring hospitality to life:

• 1+ year guest-facing experience in a high volume or fast-casual restaurant environment required
• Excellent communication and multitasking skills
• A natural ability to make guests feel valued and cared for
• Comfortable working in a fast-paced, team-oriented environment
• Knowledge of food handling and sanitation standards
• Bilingual (English/Spanish) a plus
• Reliable, hands-on, and always ready to jump in where needed

Why Join Luna Grill? We're not your typical restaurant gig. At Luna Grill, we're all about real food, real people, and real growth. We've built a culture that's team-focused, values-driven, and genuinely fun to be a part of. We care about what we serve, who we serve it withand we're bringing that energy to Phoenix.

If you're ready to lead, grow, and be part of something fresh (literally and figuratively), let's talk.

Luna Grill participates in E-Verify for all positions. E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.