Accounts Receivable Analyst

MCR Safety, a Bunzl company, is seeking an A/R Analyst for their headquarters office in Collierville, TN. The AR Analyst will manage the short pay process, ensuring proper documentation and reconciliation of customer short payments, including report generation, discrepancy resolution, and distribution to relevant parties. Responsibilities Manage the Short Pay Process, ensuring that customer short payments are properly documented for tracking and accountability purposes and reconciled to system balances. This includes running various reports, researching and documenting discrepancies as well as distributing the same to appropriate individuals and departments as directed. Communicate with key accounts via email and phone to facilitate the resolution of assigned A/R transactions. This will include packaging required documentation such as invoices, packing slips, BOLs, and PODs and submitting to the customer in the required format that allows for customer repayment or resolution. Research the validity of customer payment disputes, follow-up on all outstanding deductions through to final resolution including credit application, payment application, or write off application using discretionary judgement. Perform daily posting of customer payments and balancing of checks, wires, ACH, EFT and credit card payments. This also includes maintaining balanced journals of all daily payments. Review all credit memos issued prior to mailing and update customer invoice/credit notes to include proper document references and applying those to related outstanding balances/deductions as applicable. Multiple tasks at once and practice effective time management. Back-up tasks during absences of other department personnel. Act as a resource person to tax and bank auditors during reviews related credit and account issues. Special projects & additional tasks as needed. Requirements High School diploma or GED equivalent required. Business or related degree preferred. 3-5 Years of high-volume Business to Business Cash Transactions experience required. Excellent oral and written communication skills. Strong attention to detail and accuracy. Must have working knowledge of Windows and Word / Intermediate to advanced Microsoft Excel skills required. Knowledge of SAP preferred.Effective organizational and multitasking abilities. Flexibility in prioritizing job functions. Ability to manage workload and meet deadlines. High level of maturity and confidence necessary to interact with sophisticated internal and external clients. Strong leadership and customer service skills with the ability to ensure that a high level of service and quality is maintained. Product knowledge with clear technical understanding of services to be able to effectively communicate to customer. Excellent project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines. Outstanding attention to detail, flexibility and creativity. Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization. Ability to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments. Benefits Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days. Paid Time Off - Vacation, Sick, Holidays and Personal Time. 401K with generous company match. Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. #J-18808-Ljbffr