Conversation Designer

To shape engaging conversational experiences, the temporary Conversation Designer will create and manage content for chat interactions, collaborating with cross-functional teams to ensure clarity and alignment with user needs in a remote setting. Key responsibilities Create and manage content for chat experiences, ensuring clarity and accessibility Collaborate on content strategies and information architecture to align with audience and business goals Refine conversational content based on user feedback and analytics while adhering to compliance and brand standards Required qualifications At least 5 years of experience in content design, content strategy, and UX writing Proven track record of designing user-centered conversational experiences Advanced organizational skills with the ability to manage multiple projects Experience collaborating with diverse stakeholder teams A portfolio showcasing conversational design work is required