Logistics Coordinator

Job Description

Job Description

Logistics Coordinator (Foodservice & Retail Transportation)

Position Summary

The Logistics Coordinator assists in the daily coordination of outbound transportation operations supporting both foodservice and retail customers. This role supports the Transportation Planning Lead in ensuring all shipments are scheduled, tracked, and executed effectively to support on-time delivery and high customer service standards.

The Logistics Coordinator works closely with Sales, Production, and Warehouse teams to confirm order readiness and delivery schedules, while assisting in the coordination of shipments using both the company’s local transportation fleet and third-party carriers for deliveries outside the service area.

Essential Duties & Responsibilities

Transportation Coordination Support
Assist in coordinating and scheduling daily outbound shipments to meet customer delivery requirements
Create loads, track, and monitor carrier status to ensure timely pickup and delivery
Coordinate scheduling delivery and pickup appointments and updating changes in real time
Facilitate monitoring shipment progress and communicate delays or service issues as directed

Carrier and Fleet Coordination Support
Coordinate local deliveries utilizing the company’s transportation fleet
Support the sourcing and coordination of third-party carriers for shipments outside the service area
Maintaining relationships with carriers to support consistent service levels
Facilitate rate requests and carrier communication as needed

Communication and Cross-Functional Coordination
Act as the communication link between Sales, Production, and Warehouse teams to ensure alignment on order readiness and delivery schedules
Provide updates on delivery status, delays, and changes to internal stakeholders
Communicate with carriers and drivers regarding delivery expectations and schedule changes as directed

Issue Resolution Support
Assist in identifying and resolving transportation issues such as delays, missed appointments, and routing challenges
Communicate and document service disruptions and corrective actions
Escalate issues to the Transportation Planning Lead as appropriate

Administrative and Documentation Support
Maintain accurate shipment records, tracking information, and delivery documentation
Monitor transportation-related emails and phone calls and respond in a timely manner
Request and file of Proof of Delivery (POD) and related documentation

Additional Responsibilities
Provide support for after-hours coverage as needed based on operational requirements
Perform other duties as assigned to support transportation and logistics operations

Qualifications and Requirements

High school diploma or equivalent required; additional logistics or supply chain education is a plus
1–3 years of experience in transportation, logistics, supply chain, or coordination role preferred

Working knowledge of DOT regulations, including Hours of Service and transportation compliance requirements

Strong organizational and time management skills with the ability to manage multiple priorities
Strong communication skills, both written and verbal
Problem-solving ability with attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to work in a fast-paced environment and support changing priorities
Willingness to learn and develop within transportation operations

Preferred Qualifications

Experience working with third-party carriers or transportation operations
Exposure to food distribution or time-sensitive delivery environments
Familiarity with dispatch or transportation coordination processes

Work Environment & Expectations

Fast-paced, operations-driven environment requiring frequent coordination across departments
May require early mornings, evenings, weekends, or extended hours based on business needs
Ability to respond quickly to changing operational demands and priorities

One Fine Family is built on a simple belief — everyone deserves great chicken at a great price. Proudly based in Baltimore for more than 60 years, we’ve grown into a family of brands united by that purpose. One Fine Chicken delivers “Better Chicken for Everyone” with premium quality at an incredible value. Easy Street brings bold, globally inspired flavors to everyday meals, capturing the vibrant spirit of street food culture. Holly Poultry, our food service brand, has earned the trust of some of the nation’s most beloved restaurants, including Raising Cane’s, Hattie B’s, Royal Farms, and Nando’s, by providing fresh, high-quality poultry with unmatched confidence and reliability. Rooted in community and driven by purpose, One Fine Family proudly gives back, donating more than 300,000 pounds of chicken each year to local food banks and charities--because better chicken should make life better for everyone.

Company Description

One Fine Family is built on a simple belief — everyone deserves great chicken at a great price. Proudly based in Baltimore for more than 60 years, we’ve grown into a family of brands united by that purpose. One Fine Chicken delivers “Better Chicken for Everyone” with premium quality at an incredible value. Easy Street brings bold, globally inspired flavors to everyday meals, capturing the vibrant spirit of street food culture. Holly Poultry, our food service brand, has earned the trust of some of the nation’s most beloved restaurants, including Raising Cane’s, Hattie B’s, Royal Farms, and Nando’s, by providing fresh, high-quality poultry with unmatched confidence and reliability. Rooted in community and driven by purpose, One Fine Family proudly gives back, donating more than 300,000 pounds of chicken each year to local food banks and charities--because better chicken should make life better for everyone.\r\n\r\nJoin us and be a part of something bigger. At One Fine Family, we are united by purpose, fueled by passion, and committed to making a difference. Together, we’re shaping the future of food — one plate, one person, and One Fine Family at a time