Senior Product Manager - Compliance and Onboarding

Role Description

Own the product roadmap for KYC, KYB, and onboarding — the systems that decide who gets access to Sphere's infrastructure and how fast they get there, for both businesses and individuals, balancing conversion speed against the compliance rigor regulated financial infrastructure demands.

• Drive strategy for the onboarding API and SDK, making it easy for integrators to build on Sphere's onboarding and compliance programs directly.
• Shape our risk rating program in partnership with compliance — the models and workflows that determine how customers are tiered, reviewed, and monitored.
• Build internal tooling that helps compliance and operations move faster without sacrificing controls: case queues, review workflows, escalation paths, and decision audit trails.
• Organize and prioritize engineering work in your domain: writing specs, weighing tradeoffs, and unblocking execution day-to-day.
• Define and track the metrics that matter: onboarding conversion, time-to-approval, false positive rates, manual review volume, and operational efficiency.

Qualifications

• 5+ years of product management experience.
• You've owned products end to end: running discovery, writing specs, shipping, and iterating on what you learn.
• You've worked with or inside a regulated institution on an API product.
• Deep experience in at least one of the following — ideally both, but we can fill a gap:
• Compliance and onboarding products.
• API/SDK products sold to integrators.
• Experience working directly with engineering teams.
• Strong written communication.

Requirements

• You've built a risk rating or risk scoring program.
• You've built onboarding for both businesses and individuals.
• Experience building internal tooling for compliance or operations teams.
• Background at a BaaS (Banking-as-a-Service) company.
• A mix of company stages on your resume.
• Spanish proficiency.

Benefits

• $170,000 - $200,000 a year.