HOURLY SHIFT COORDINATOR

Job Description

Job Description

Hi!  We are a Burger King Franchise ownership group, based locally, and owned/operated by a family who has been in the Burger King industry for over 25 years!  We like to operate our restaurants with the community in mind, and often host fundraisers to give-back to local organizations.  We also prefer our employees to have fun during their time with our organization - we host competitions with prizes, and dress-up days throughout the year! 

If you'd like to be a part of our team, you're in luck!  We are looking for both part-time and full-time employees!  We offer internal advancement opportunities, and scholarships!

Position Overview:

Hourly Shift Coordinators (HSC) are the Shift Leaders of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. HSCs support the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. HSCs operates under the direction of the RGM and directly manages a shift of Team Members.

Summary Of Essential Duties And Responsibilities:

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

*Performs duties of the Team Member when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
  

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