Treatment Coordinator

Overview

As a Treatment Care Coordinator youll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting Guiding Gratitude). Youll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification) schedule appointments and provide information about services and payment options guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills with a focus on delivering exceptional customer service

Benefits are determined by employment status/hours worked and include paid time off (PTO) health dental vision health savings account telemedicine flexible spending accounts life insurance disability insurance employee discount programs pet insurance and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients providers employees and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color creed gender (including gender identity and gender expression) religion marital status registered domestic partner status age national origin ancestry physical or mental disability sex (including pregnancy childbirth breastfeeding or related medical condition) protected hair style and texture (The CROWN Act) genetic information sexual orientation military and veteran status or any other consideration made unlawful by federal state or local laws. If you would like to request an accommodation due to a disability please contact us at

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification) schedule appointments and provide information about services and payment options guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills with a focus on delivering exceptional customer service

Required Experience:

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