Veterinary Client Service Representative

Landisville Animal Hospital

Job Description
Job Description
Description
Landisville Animal Hospital | Landisville, PA

At Landisville Animal Hospital, we’re committed to providing exceptional care to both pets and the people who love them. Our team is compassionate, collaborative, and dedicated to creating a welcoming, supportive environment for every client who walks through our doors. If you’re someone who thrives in a fast-paced setting and loves building relationships, we’d love to meet you.
Do you have a passion for animals and a natural ability to make people feel taken care of? We’re looking for a friendly and organized Client Service Representative to serve as the first point of contact for our clients and patients. In this role, you’ll help create a seamless, positive experience from check-in to check-out while supporting both our medical team and pet parents.
Some of the responsibilities you will own in this role:
As part of our front desk team, your day-to-day may include:
Greeting clients and patients with warmth and professionalism
Answering phones, scheduling appointments, and collecting medical history
Processing invoices and payments accurately
Reviewing patient records for vaccine status and routine care needs
Communicating patient arrivals and updates with doctors and technicians
Assisting with prescription refills, food requests, and OTC products as directed
Entering and maintaining accurate records in our practice management system
This is not a complete list of responsibilities. Duties may evolve as needed.
Preferred Qualifications
A genuine love for animals and their well-being
Strong communication and customer service skills
Ability to multitask and stay organized in a busy environment
Comfort with computers and learning new systems
A positive, team-first mindset
Benefits
Paid time off
Health insurance
Dental Insurance
Vision insurance
Employee discounts
Flexible schedules
401K with company match
Training and Career development

Vacancy posted a month ago

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