Security Officer Customer Care Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Care Patrol in Sandston, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location where you will monitor and patrol assigned areas, stay visible to help reduce security-related incidents, and deliver outstanding customer service and communication. In this unarmed role, you will support access awareness and respond to site needs with professionalism. Guided by teamwork, integrity, and a people-first culture, you will help create a welcoming environment while growing with an agile, reliable, and innovative team.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

DayTimeFri12:00 AM - 08:00 AMSat12:00 AM - 12:00 PMSun12:00 AM - 12:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
• Respond to incidents, alarms, access concerns, and/or critical situations in a calm, problem-solving manner, documenting observations and sharing details with site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout buildings, parking areas, and perimeter locations to help identify unusual activity, unsecured areas, and/or potential policy violations.
• Monitor entrances, common areas, and other assigned posts to help support access control practices, verify credentials when required, and report maintenance, environmental, and/or security-related concerns.
• Complete routine reports, incident notes, and shift communications while following post orders, client procedures, and Allied Universal standards for an unarmed patrol assignment.

Minimum Requirements:

• Alarm panel experience is preferred.
• CPR and/or First Aid experience is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Must be comfortable using a computer and/or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1622026