Assistant Store Manager - Plaza Sultana Mayaguez
Starbucks PR - Plaza Sultana Mayaguez
Job Description
Job Description
¡ Esperamos aprender tanto de ti, como tú de nosotros !
Brindamos a las personas realistas y honestas la oportunidad de crecer personal y profesionalmente. Juntos trabajamos para crear un mejor día a día para nuestros clientes y para nosotros mismos.
Objetivos de la Plaza:
Eres responsable de brindar un servicio de excelencia y te aseguras de hacer cada momento uno especial para nuestros clientes. Demuestras compromiso, responsabilidad y actitud abierta a aprender.
Funciones:
- Contribuyes al éxito de Starbucks al proveerle servicio de excelencia a todos nuestros clientes.
- Creas la experiencia Starbucks al brindar un servicio rápido, entregar productos y bebidas de calidad y manteniendo un ambiente limpio y cómodo.
- . Apoya al gerente con la contratación, capacitación y gestión del personal de la tienda para lograr el plan de ventas, controlar los gastos y proteger los activos de la empresa.
- Excedes el objetivo de ventas personales y de la tienda y los estándares de rendimiento.
- Ayudar en la formación y el desarrollo de un equipo de ventas exitoso.
- Proporcionar retroalimentación, coaching y responsabilidad a todos los partner.
- Reconocer al personal talentoso y desarrollarlos para el crecimiento dentro de la empresa.
- Supervisar y gestionar todos los aspectos de las operaciones diarias de la tienda en ausencia del gerente de tienda.
- Supervisar y gestionar todos los aspectos de las prácticas de prevención de pérdidas en ausencia del gerente de tienda y del gerente en formación.
- Comunicar eficazmente todas las necesidades de la tienda al gerente de la tienda.
- Resolver situaciones de servicio al cliente de manera eficaz.
- Proporcionar una experiencia de servicio completa y divertida a todos los clientes.
- Realización de depósitos bancarios
- Encargado de apertura/cierre de la tienda
- Demuestras pasión por el café y por la gente.
- Habilidades de Limpieza, Toma de Ordenes, Preparación de Bebidas y Trabajo en Equipo.
Requisitos:
- Experiencia mínima de un (1) año en labores relacionadas o similares al puesto. Venta de productos de consumo y/o alimentos.
- Excelentes destrezas de comunicación verbal.
- Fuertes habilidades de servicio al cliente y la capacidad de interactuar con personas en todos los niveles.
- Disponibilidad para trabajar fines de semana y días feriados.
- Eres responsable y tienes una gran capacidad para trabajar en equipo.
- Excelentes habilidades interpersonales y de servicio al cliente.
- Deseo de tener éxito en entornos minoristas de ritmo rápido.
- Disposición a aprender.
- Capacidad para trabajar 40 horas a la semana.
- Capacidad para trabajar turnos nocturnos y de fin de semana.
Ofrecemos:
Nos enorgullece invertir en ti y compartimos algunos de los incentivos especiales a los candidatos elegibles:
- Adiestramiento
- Periodo probatorio de 6 meses
- Licencia de Vacaciones y Enfermedad
- Plan médico
- Bebidas gratis durante el turno
- Descuentos en productos
- Oportunidad de crecimiento y Desarrollo
TU PERFIL Tu formación, habilidades y experiencia incluyen :
- Eres un apasionado(a) del café, te identificas con nuestros productos y compartes nuestros valores.
- Demostrar tener una mentalidad de servicio y fuerte orientación al cliente.
- Adaptación a entornos de ritmo rápido, actitud abierta y flexible a los cambios, manteniendo fuerte tu iniciativa.
Patrono con Igualdad de Oportunidad en el Empleo.
EEO/MALE FEMALE/VETERANS/DISABLED
Vacancy posted 9 days ago
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