Human Resources Business Partner

Human Resources Manager/Human Resources Business Partner

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

As a Human Resources Manager/Human Resources Business Partner (HRBP), you support programmatic and administrative business units. The HRBP will act as a strategic partner to business leaders, providing expert HR guidance and support in areas such as employee relations, performance management, talent acquisition, and organizational development. This role will be critical in driving HR initiatives that align with our business objectives, fostering a positive work environment, and ensuring compliance with company policies and legal requirements.

Responsibilities

• Drive initiatives related to talent acquisitions, onboarding, workforce development, succession planning, performance management and employee relations.
• Act as a trusted advisor to managers on all HR-related matters, including conflict resolution, employee development, and organizational change.
• Analyze HR metrics to provide insights and recommendations for continuous improvement.
• Work closely with the broader HR team to implement company-wide HR initiatives and projects
• Ensure compliance with labor laws and company policies.

Talent Acquisitions

• Lead and develop the talent acquisition and onboarding strategy, operations and team. Set objectives, managing assignments, and guide the development and implementation of a comprehensive sourcing and recruitment strategies for key stakeholders across the organization.
• Provide HR guidance to line managers during the recruitment process. Work collaboratively with stakeholders and staff. Provide excellent customer service through professional, consistent and effective outreach and engagement.
• Source qualified candidates through extensive searching, networking, and screening.
• Use HRIS data to streamline and optimize recruiting and onboarding process.
• Stay informed of trends and innovative recruiting techniques to maintain competitiveness.
• Identify and recommend events, activities, and venues to expand and enhance current efforts.
• Implement regular reporting and review of recruitment metrics to drive continuous improvement across the Talent Acquisitions team and wider organization.
• Develop and implement recruiting strategies to identify internal drivers around retention issues.

Staff Development & Coaching

• Collaborate with supervisors to develop performance review frameworks and standardized protocols for managing team member performance.
• Offer daily performance management support, including coaching, career development, and disciplinary actions, while leading organization-wide communication and training initiatives.

Employee Relations

• Manage and resolve complex employee relations issues, conducting thorough and objective investigations. Assist with terminations, performance improvement plans, and warnings. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Foster a supportive environment where employees feel heard and comfortable communicating with HR.
• Provide day-to-day performance management guidance to people managers including education and coaching on employee relations best practices and effective employee communication techniques.
• Conduct thorough, professional, and efficient investigations to gather critical facts for decision-making, while utilizing company tools and resources to document findings, evidence, and reports in a fact-based, concise, and prompt manner.
• Ensure compliance with applicable employment laws, regulations, and company policies.

Generalist

• Manage vendor services. Ensure cost-effective use of systems and services. Ensure HR budgets are adhered to.
• Provide project management expertise and oversee special projects as assigned.
• Demonstrate a strong ability to listen and connect with all team members to ensure they feel safe, heard and respected.
• Capably manage high-stress, sensitive situations; ensure all matters are handled objectively and consistently.
• Perform other HR-related duties as required using HRIS data and analytics to support various HR functions and initiatives.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in HR Management, Business Administration, or related field
• Minimum 8 years of human resources expertise
• Strong leadership skills and experience leading a team
• Excellent communication and interpersonal skills
• Experience with applicant systems and recruitment
• Experience with employee relations and investigations
• Familiarity with and understanding of applicable local labor legislation
• Superb verbal and written communication abilities
• Display proficiency in juggling multiple tasks and meeting multiple deadlines
• Ability to build strong relationships with all levels of management
• Strong strategic thinking skills and the ability to drive change
• Commitment to fostering employee engagement and satisfaction
• Knowledge of HR technology and systems

Physical Requirements

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to bend and retrieve objects and/or documents
• Ability to commute within the Bronx

BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact View email address on click.appcast.io