People Operations Coordinator

People Operations Coordinator

The People Operations Coordinator provides day-to-day operational support across the employee lifecycle and serves as a first point of contact for employee questions. This role coordinates onboarding and offboarding processes, responds to routine and moderately complex inquiries related to payroll, benefits, and HR policies, maintains accurate employee records, and supports key People Team programs such as performance review cycles, talent development, and employee engagement initiatives. The ideal candidate is highly organized, service-oriented, detail-focused, collaborative, and proactive.

Employee Support

• Serve as a first point of contact for employee questions related to onboarding, payroll, benefits, HR policies, and general People Team processes.
• Provide timely, accurate, and employee-friendly responses to routine and moderately complex inquiries, escalating issues requiring specialized knowledge.
• Manage incoming requests through shared channels and ensure questions are routed, tracked, and resolved promptly.

Onboarding and Offboarding

• Coordinate pre-boarding and onboarding activities, including background checks, new hire documentation, I-9 completion, E-Verify processing, orientation, and HRIS entry.
• Support and facilitate day one orientation, and partner with L&D Manager to continuously improve the new hire experience.
• Coordinate offboarding activities, including separation documentation, internal notifications, exit interview logistics, payroll, and benefits to support a smooth employee exit.

HR Systems, Records, and Reporting

• Maintain accurate employee data in HR systems and personnel files; complete routine audits to support data quality, compliance, and reporting accuracy.
• Pull, compile, and distribute recurring and ad hoc reports; summarize findings and support People Team requests for data.
• Assist with documentation and recordkeeping for employee lifecycle changes, including status updates, transfers, promotions, and separations.
• Process employment verifications and support other routine documentation requests.
• Maintain required employee communications and compliance materials, including labor law postings, annual notices, and personnel records.

Program and Process Support

• Provide administrative support for People Team programs and annual cycles, including performance reviews, calibration sessions, employee feedback processes, and engagement initiatives.
• Assist Learning and Development Manager with training and development logistics, conduct research for content development, and help maintaining training catalogue.
• Maintain and update employee intranet (Confluence), including onboarding resources, training and development content, and manager hub, and other on-demand information.
• Prepare meeting materials and reports, share content during meetings as needed, and capture notes and follow-up items.
• Identify opportunities to improve HR processes, documentation, and employee communications for efficiency and ease of use.

Minimum Qualifications

• 2+ years of experience in an HR Coordinator, HR Assistant, People Operations, or similar role.
• Working knowledge of HR processes across onboarding, offboarding, employee documentation, payroll support, and benefits support.
• A proactive approach to responding to employee questions with professionalism, judgment, and discretion.
• Experience with Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills, attention to detail, and follow-through.
• Strong collaboration and communication (written and verbal) skills.
• Ability to handle confidential information with discretion and communicate clearly with employees at all levels.
• Familiarity with I-9 and employment verification processes.

Preferred Qualifications

• Experience in a high-growth or fast-paced environment.
• Experience supporting performance review cycles or recurring People programs.
• Familiarity with Rippling or another HRIS/payroll platform.

Why Join Apex?

Apex believes in creating a work environment that you look forward to embracing every day. Our employees love working at Apex, and we want you to love it too. We're a fast-growing startup backed by $200M in Series D funding, and we invest heavily in our people from day one.

What We Offer For Full-time Employees:

• Shared upside: Receive equity in Apex, letting you benefit from the work you create

• Best-in-class healthcare: 100% company-paid medical, dental, and vision for you and your dependents, plus $100k life insurance at no cost

• Comprehensive PTO package: To reset and recharge - starting at 15 days vacation, growing to 20+ days annually, plus 10 paid holidays

• Competitive 401(k) plan: With generous matching - 100% match on first 3%, 50% on next 2%

• 8 weeks paid parental leave: Plus childcare reimbursement up to $350/day for work-related travel

• Daily catered lunch and unlimited snacks: To keep you fueled throughout the day

• Vibrant community: Monthly office socials, pickleball tournaments, run club, and gatherings for you and your family

• Your dream desk setup: And all the tools you need to be your most productive self

• World-class Playa Vista office: With the benefit of in-person collaboration with amazing coworkers and flexibility to integrate work and life

• Real impact opportunity: Work alongside experts from aerospace, new space, and other cutting-edge industries to make a lasting difference

Ready to join a team where your contributions matter and your future is bright? Let's build something extraordinary together.

Equal Opportunity Employer

Apex Technology, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.