Facilities Director

Responsibilities:

• Understands and manages to the regulatory and accreditation requirements that impacts area of responsibility.
• Develops and regularly audits departmental polices and processes to ensure adherence to regulatory and reimbursement requirements.
• Maintains the privacy and security of patients protected health information.
• Ensures adherence to business ethics process.
  
  
  
  

Leadership

• Recruits, recognizes and retains qualified and competent staff members who reflect the organizational values.
• Establishes effective lines of communication.
• Develops both individuals and teams to meet the needs of the department and organization today with an eye toward tomorrow.
• Empowers the work group and holds staff accountable in performance and behaviors and provides feedback that helps people grow.
• Fosters a positive work environment by building trust.
• Works with other departments to create "systems" approaches vs. "silo" approaches.
• Translates Concord Hospital health system goals into meaningful plans for the department and connects them to staff's daily work.
• Positively impacts the organization's margin through the development of strategic and tactical business opportunities.
• Conducts on-time performance evaluations.
  
  
  
  

Performance Improvement

• Improves quality and performance by agreed upon measures.
• Improves Service by some agreed upon measure.
• Applies process improvement principles as a practical way of using the experiences of front-line staff and customers to continually improve services.
• Develops and supports an environment that improves safety.
• Seeks change through data.
• Seeks change through feedback.
  
  
  
  

Quality Management System

• Understands and is able to articulate the Quality Management System; its principles, philosophy, goals and objectives.
• Is able to articulate how processes under the director's control or influence link into and interact with the organization's system of processes.
• Can define how processes under the director's control or influence add value and what has been accomplished to increase process value.
• Actively supports audits and the audit process as a vital ingredient of process improvement.
• Continually measures process effectiveness to provide data and information necessary for improvement initiatives.
• Actively helps to maintain the document management system as one tool of the QMS.
• Actively helps to maintain the document control system as one tool of the QMS.
• Seeks always to ensure that product utilization conforms to product utilization requirements.
  
  
  
  

Resource Management

• Determines appropriate levels of departmental resources such as human, financial, and technical.
• Manages budget to predefined ratios and effectively controls expenditures.
• Effectively manages/Improves cost per unit ratios and increases net contribution to margin.
• Utilizes data to support business and/or clinical decisions. Develops information and management reports that are meaningful to assist in management of operations.
• Develops processes to ensure appropriate reimbursement for services provided.
• Adheres to payroll and pay practices rules.
  
  
  
  

Technical/Professional Competence

• Creates and follows a personal development plan to improve leadership capabilities.
• Continuously learns and adapts areas of responsibility to emerging trends which impact the delivery of departmental services.
• Participates in and leads departmental and organizational change.