Service Coordinator

Responsibilities

Kforce has a client that is seeking a Service Coordinator. This position is onsite in Anaheim, CA, Monday-Friday 8am to 4:30pm.Key Responsibilities:

• Managing the day-to-day operations of a sign maintenance service, including scheduling appointments, coordinating technicians, communicating with clients, and resolving any issues related to signage services, while maintaining efficient workflow and customer satisfaction
• Receive and process sign orders, including gathering detailed specifications and requirements from clients
• Maintain open communication with clients, providing updates on project status, addressing concerns, and resolving issues promptly
• Assign sign maintenance jobs to technicians based on expertise and location
• Monitoring progress on service calls, ensuring timely completion
• Maintain detailed records of all sign repairs/maintenance calls, including client information, project details, and service dates

Skills

• One year of experience in customer service
• Excellent communication and customer service skills to interact effectively with clients and technicians
• Strong organization and time management skills to handle multiple projects simultaneously
• Proficiency in computer software for scheduling, project management, and recordkeeping
• Ability to provide quality customer service to clients and communicate effectively with technicians, team members, and other departments
• Must work well in a team environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.


We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.


Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.


This job is not eligible for bonuses, incentives or commissions.


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."