Service Center Manager

Solventum is a healthcare company committed to improving patient outcomes and supporting healthcare professionals. Service Center Manager (San Diego) As a Service Center Manager, you will lead day‑to‑day operations for the service center and deliver a safe, compliant, high‑performing operation that provides a strong customer experience. This role is on‑site Monday through Friday. Responsibilities Lead, coach, and develop service center employees to drive productivity, engagement, and retention, including recruiting, hiring, onboarding, training, performance management, and recognition. Establish structure and consistency across service center operations to ensure strong execution and customer service. Execute service center communications to keep the team aware of company and department updates and changes to policies and procedures. Partner with the regional sales manager and corporate support teams to meet customer needs, proactively manage relationships, and provide customer‑focused solutions that support reliable field service performance. Empower and engage the team to resolve issues and improve the overall customer experience. Manage the local execution plan to deploy resources and oversee rental assets and supplies inventory in alignment with quality management protocols, ensuring product availability and reliability. Manage fleet and equipment resources to ensure safe utilization, appropriate maintenance, and adherence to vehicle safety practices and site standards. Maintain knowledge of local, state, and federal regulatory requirements; enforce internal policies and external regulatory requirements to ensure compliance. Drive continuous improvement initiatives to strengthen daily execution, customer experience, and cross‑functional collaboration for improved business results. Ensure a safe, orderly, and clean working environment. Qualifications Associate’s degree or higher AND two (2) years of experience leading diverse teams; High School Diploma/GED AND nine (9) years of experience leading diverse teams Additional Required Qualifications Current, valid Driver’s License Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis Ability to travel by airplane for business‑related meetings and events Additional Qualifications That Could Help Intermediate experience using Microsoft Office (Teams, PowerPoint, Excel, Word) Work Location On‑site Travel Up to 20–30% domestic Relocation Assistance May be authorized Legal Requirements Must be legally authorized to work in the United States without sponsorship for an employment visa status (e.g., H1B). The expected compensation range for this position is $83,600 – $114,950, which includes base pay plus variable incentive pay if eligible. In addition, the position may be eligible for a range of benefits such as medical, dental & vision, health savings accounts, and retirement benefits. Equal Opportunity Employer Solventum is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. #J-18808-Ljbffr Solventum