Remote Senior Manager, AI-Driven Support Excellence
Framework Ventures
Zscaler is seeking a Senior Manager, Support Excellence & Digital Services to lead AI-powered transformations across knowledge management, process optimization, and enablement in a remote role. You will align initiatives with the Customer Success Organization and drive improvements in self-service capabilities and case outcomes.
You will collaborate with Engineering, Operations, and Product to ensure scalable digital solutions and stronger product supportability, while implementing KCS practices
#J-18808-LjbffrVacancy posted 1 day ago
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