Business Office Associate

Job Summary Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required. Minimum Qualifications Minimum Education: High School Diploma or Equivalent Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities Substitutable Education & Experience: Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program Required Certifications/Licensure: None Required Training: None Essential Functions Communication Telephone (Answer, Transfer) Orders/Messages – Accurate and timely relay of information Scheduling Referrals Appointments Ancillaries Surgeries Hospital Admissions Medical Records Documentation Forms – Chart structure Electronic chart maintenance Image files Faxing Copying Mail – In and Out Office Operations Enter/Verify/Correct patient demographics and insurance information Obtain necessary signatures and consents as appropriate Post charges/payments Collect payment for office visitsDaily updates Deposits Maintain cash drawer Screening and collecting unpaid balances Financial counseling when needed Work accounts receivable Precertification/Authorization Operation of and responsibility for equipment General office equipment – fax machine, copier, etc. Duties & Responsibilities In-service/Education Department Orientation Annual Training Clerical log sheets/auditsa. Samplesb. Equipment Other Coding E&M/basic visits Office procedures/complex visits Surgeries Hospital Services Correspondence Statistical reports Accounts payable Payroll Chaperone Provides support and guidance for clerical policies and procedures All other duties as assigned Benefits Day ONE medical, dental and life insurance benefits Health care and dependent care flexible spending accounts (FSAs) Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%. Employer paid life insurance – equal to 1x salary Employee may elect supplemental life insurance with low cost premiums up to 3x salary Adoption assistance LHI provides its full‑time employees employer paid short‑term disability and long‑term disability coverage after 90 days of eligible employment Tuition reimbursement Student loan forgiveness Equal Opportunity Employer It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination‑free environment, and to recruit, select, on‑board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs. #J-18808-Ljbffr