Operations Business Analyst-(Data Reporting,eCommerce Marketplace)Hybrid-San Bruno-CA

Analyst, Intellectual Property & Anti-Counterfeit (eCommerce Compliance)

Client eCommerce Compliance Department is responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business. Our responsibilities include mitigating risks around Intellectual Property. The Analyst, Intellectual Property & Anti-Counterfeit (eCommerce Compliance) will report into the Senior Manager I, Intellectual Property & Anti-Counterfeit and will partner with the Legal, Marketplaces, Customer Support, Omni Merchandising Corporate Affairs, Technology and Risk Operations and Product teams.

Responsibilities:

• Reporting on Intellectual Property and Anti-Counterfeit metrics on a regular basis
• Managing internal escalations related to Intellectual Property and Anti-Counterfeit
• Tracking and managing the support mailbox for Intellectual Property and Anti-Counterfeit escalations
• Building strong partnerships with client internal stakeholders in the US and globally
• Performing data analysis and trends related to Intellectual Property and Anti-Counterfeit
• Conducting data analysis and audit of anti-counterfeit controls and programs (IP Gating, Rule Creation, Rule Audit, Seller Risk) derived from IP Claim investigation trends and observations.
• The ability to analyze large data sets to identify patterns and use insights to drive improvements and mitigate risks around Intellectual Property.

What project or initiative will they be working on?

• Responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business. The responsibilities include mitigating risks around Intellectual Property.

Will this role be hybrid?

• Yes

If hybrid, how many days per week will need to be in office?

• Hybrid - San Bruno only.
• Estimated to be in office 3x/week (Tuesday, Wednesday, Thursday).

Top 3 Skills Needed or Required

• Intellectual Property Take Down and Investigations
• Data Reporting
• eCommerce Marketplace

What are the day-to-day responsibilities?

• The Analyst will partner with the Legal, Marketplaces, Technology and Operations and Product teams and report on Intellectual Property and Anti-Counterfeit metrics on a regular basis on the marketplace. Managing internal escalations related to Intellectual Property and Anti-Counterfeit. Tracking and managing the support mailbox for Intellectual Property and Anti-Counterfeit escalations. Building strong partnerships with client internal stakeholders in the US and globally. Reporting on Intellectual Property and Anti-Counterfeit metrics on a regular basis.

What is the makeup of the team?

• 3 Senior Analyst
• 1 Senior Manager

Required Skills: Ecommerce

Basic Qualification:

Additional Skills: Business Analyst

This is a high PRIORITY requisition.