AR & Collections Associate

Job Description

Job Description

Job Title: AR & Collections Associate Job Description

The AR & Collections Associate manages the full accounts receivable and collections cycle, focusing on past due balances for a diverse customer base, including government-sector clients. This role combines proactive collections outreach, detailed account analysis, and strong customer service to ensure timely payments and accurate financial records. The position offers a supportive office environment, structured training, and a potential path to permanent employment.

• Make proactive collections calls to customers with past due bills and balances, including government-sector accounts.
• Manage the end-to-end accounts receivable process, ensuring accurate and timely posting and reconciliation of customer payments.
• Use VLOOKUP and aging reports in spreadsheets to track, analyze, and manage outstanding accounts and delinquent balances.
• Monitor and review accounts receivable aging to identify overdue accounts and prioritize follow-up activities.
• Provide professional and courteous customer service during all billing and collections interactions, addressing questions and resolving disputes.
• Perform outbound calls for collections to secure payment commitments and negotiate appropriate payment arrangements when necessary.
• Complete accurate and timely data entry related to accounts receivable, collections activity, and customer account updates.
• Prepare and process journal entries for accruals and other accounts receivable-related adjustments as needed.
• Collaborate with internal teams, such as accounting and operations, to resolve billing issues and ensure accounts are accurate and up to date.
• Utilize an ERP system (such as SAP) to review, update, and maintain customer account information and transaction history.
• Document all collection activities and customer communications in accordance with internal policies and procedures.
• Support continuous improvement of collections and accounts receivable processes by identifying trends and suggesting enhancements.

• At least 2+ years of hands-on experience in collections and accounts receivable.
• Proven experience in billing collections, including managing past due accounts and securing timely payments.
• Strong proficiency with Microsoft Excel, including the use of VLOOKUP and working with aging reports.
• Demonstrated ability to interpret and manage accounts receivable aging reports and follow up appropriately.
• Experience providing collections-focused customer service, including handling outbound calls and resolving billing inquiries.
• Comfort working with a mid- to large-sized ERP system; experience with SAP or similar platforms is highly beneficial.
• Proficiency in performing accurate data entry related to accounts, payments, and collections activities.
• Experience preparing or supporting journal entries, including entries for accruals.
• Strong communication skills, both verbal and written, with a professional phone manner.
• High level of computer literacy and ability to learn new systems and tools quickly.
• Strong attention to detail, organizational skills, and the ability to manage multiple accounts and priorities.

• Experience working with government portals for billing, invoicing, or collections activities.
• Background in the manufacturing industry or familiarity with manufacturing environments.
• Experience managing accounts for government-sector customers or other complex client structures.
• Ability to analyze customer account trends and identify potential issues before they escalate.
• Comfort working in a fast-paced environment with evolving processes and priorities.
• Interest in growing into a long-term or permanent role within an accounting or finance function.

This role is based on-site in a professional office environment with standard business hours. Typical schedules include 8:00 a.m.5:00 p.m., 8:30 a.m.5:00 p.m., or 9:00 a.m.5:30 p.m., with 8:00 a.m.5:00 p.m. as the primary shift. You will work in a modern, comfortable office setting and will be treated like a permanent team member from day one, including participation in company outings, events, and training opportunities. After approximately 90 days, the position offers a hybrid work arrangement with designated in-office anchor days on Tuesday and Wednesday. You will use a mid- to large-sized ERP system (such as SAP), along with Microsoft Excel and other standard office software, to perform your daily responsibilities. The organization provides structured training to help you build and refine your accounts receivable and collections skills. The office typically closes for one week in December, with no work scheduled from December 24 through January 4. The benefits package includes three weeks of paid time off per year, with the full three weeks front-loaded in January for those who start within the current year, and 12 paid holidays annually, allowing you to preserve your PTO for other needs.

This is a Permanent position based out of Deer Park, NY.

The pay range for this position is $50000.00 - $53000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

good benefits after 30 days - full coverage , match 4% of what they put in...tuition reimbursement

This is a Permanent position based out of Deer Park, NY.

This position is anticipated to close on Nov 26, 2026.

This is a fully onsite position in Deer Park,NY.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.