Field Service Technician

Location: New Haven, CT | Schedule: Full-time, on-site/field-based with travel Overview An established manufacturing company is seeking an experienced Field Service Technician for a direct-hire opportunity. This role suits a technically skilled professional who enjoys troubleshooting complex equipment, working directly with customers, and traveling to customer locations to keep critical manufacturing systems running. What you'll do Install, service, troubleshoot, and repair complex electromechanical manufacturing equipment at customer locations Read and interpret electrical schematics involving high-voltage systems from 220V to 440V, low-voltage systems from 12V to 24V, and combined electrical systems Use electrical schematics and a multimeter to troubleshoot voltage, current, resistance, and related electrical issues Troubleshoot PLC-controlled systems, including power supplies, inputs, outputs, switches, sensors, and human-machine interfaces Diagnose issues involving servo drives, motors, and motion-control systems Read and interpret pneumatic schematics Disassemble, repair, and reassemble complex electromechanical assemblies using common hand and power tools Learn and apply the fundamentals of CNC lathe controls and programming, including Fanuc, Mitsubishi, Siemens, or similar platforms Support magazine bar-feeding systems and CNC lathe part-processing applications Communicate professionally with end users, OEM representatives, dealers, and other key customer contacts Provide equipment installation guidance and operator training Document service calls, repairs, customer communications, and technical information in digital customer files Represent the company professionally before, during, and after each customer visit Travel overnight approximately 50%–75% of the time Required qualifications High school diploma or GED 2–5 years of field service, industrial maintenance, equipment installation, or related technical experience Advanced ability to read and interpret electrical schematics Strong working knowledge of high- and low-voltage electrical systems Advanced proficiency using a multimeter Knowledge of PLCs, HMIs, servo drives, and motion-control systems Ability to read pneumatic schematics Strong mechanical aptitude and advanced troubleshooting skills Proficiency with common hand and power tools Basic computer skills and the ability to maintain accurate digital service records Strong verbal and written communication skills Excellent customer-service and interpersonal skills Ability and willingness to travel overnight 50%–75% of the time Preferred qualifications Experience servicing CNC machinery, bar-feeding equipment, or automated manufacturing systems Familiarity with Fanuc, Mitsubishi, Siemens, or comparable CNC controls Experience installing equipment and training customers in a manufacturing environment Why this role This is a direct-hire opportunity for a technically skilled professional who enjoys hands‑on troubleshooting, direct customer interaction, and travel to customer sites. #J-18808-Ljbffr Software Placement Group, SPG