Cardiac Holter Monitoring Supervisor (8:30am-5pm)

Job Title Cardiac Holter Monitoring Supervisor (8:30am-5pm) Job Description Clinical Holter Monitoring Supervisor (Pleasanton, CA) The Clinical Holter Monitoring Supervisor will be responsible for leading and providing guidance to a team of 12-15 direct reports within a cardiac telemetry service center for the ECG Solutions Holter product. Your role: Lead the day-to-day operations of the Holter Monitoring team, ensuring efficient workflow, quality performance, and excellent customer support. Supervise, coach, and develop employees through performance management, onboarding, training, and ongoing professional development. Monitor operational metrics and identify opportunities to improve processes, team effectiveness, and service delivery. Support daily department operations through rotating assignments, including oversight of shared mailboxes, phone queues, technician support, and workflow coverage. Partner with leadership to maintain staffing coverage and ensure compliance with departmental policies, procedures, and quality standards. You will work Monday-Friday 8:30am-5:00pm PST including a holiday rotation. You're the right fit if: You have 1+ years’ experience with a Bachelor's Degree or 4+ years’ of experience with Vocational Education in Clinical Operations, ECG Monitoring and Analysis or equivalent; leadership experience with direct reports is preferred. You have an active CRAT or CCT certification, RN license, or licensed Paramedic with current ACLS certification. Your skills include a high technical aptitude, advanced computer skills, and proficiency with Microsoft Office software. You are adept at working across various technological platforms, easily adapting to change, and leading a team with confidence, additionally, you possess strong ECG rhythm interpretation skills, ensuring accurate assessments and optimal outcomes. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You’re an energetic people leader and team player with excellent communication skills, capable of thriving in a high-volume, fast-paced environment and remaining flexible. Additionally, strong listening and patience are key attributes. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details This role is eligible for a $4,000 sign-on bonus for candidates possessing a CRAT or CCT certification, with at least 1 year of ECG interpretation experience, and who successfully pass the internal ECG assessment conducted post-offer. The pay range for this position in Pleasanton, CA is $73,000 to $115,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Pleasanton, CA. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. At Philips, we believe that every human matters. As a global health‑tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact View phone number on click.appcast.io, option 5, for assistance. Know Your Rights #J-18808-Ljbffr Philips International