Restoration Lead Technician

Job Description

Job Description

On Target, a service company based in Christian values that is employee focused and

community centered, striving to glorify God in our family by serving yours.

About Us:

OnTarget is a leading provider of restoration and mitigation services, specializing in residential and

commercial properties affected by fire, water, mold, and other forms of damage. At OnTarget we strive to

deliver exceptional service and support to our clients during their times of need, ensuring their properties

are restored to their original condition.

Position Overview:

OnTarget is seeking a talented, driven, and professional individual who wants to grow their career, be a

part of a supportive team, and has passion to succeed. OnTarget desires to hire an individual with

character compliant to our core values: Serve, Integrity, Goal Oriented, Humility, Teamwork & Strive.The

Restoration Lead will oversee and manage restoration projects from start to finish, ensuring quality work

and client satisfaction. This role requires a combination of technical expertise, project management

skills, and strong leadership abilities. The Restoration Lead will coordinate with clients, subcontractors,

and internal teams to execute restoration projects efficiently, safely, and within budget.

1. Project Management:

• Lead and supervise restoration projects, including fire, water, and mold damage restoration.
• Develop detailed project plans, schedules, and budgets.
• Monitor project progress, adjust plans as necessary, and ensure timely completion.
• Ensure projects adhere to industry standards, building codes, and safety regulations.
• Participate in an after hours emergency service “On Call” Rotation.
• Any and all other tasks and duties as assigned by the Restoration Division Manager.

2. Client Communication:

• Serve as the primary point of contact for clients throughout the restoration process.
• Provide clear and regular updates to clients regarding project status, expectations, and any changes.
• Address and resolve any client concerns or issues promptly and professionally.

3. Team Leadership:

• Manage and mentor a team of restoration technicians and subcontractors.
• Conduct regular team meetings, provide guidance, and ensure high performance and
• morale.
• Oversee the training and development of team members to enhance their skills and knowledge.
• Participate in at least two community service events per year.

4. Quality Assurance:

• Conduct site inspections to ensure work meets company and industry standards.
• Perform quality control checks and verify that all restoration work is completed to comply with all IICRC industry standards.
• Address any deficiencies or rework as needed to meet client expectations.5. Resource Management:
• Coordinate the acquisition and utilization of necessary materials, equipment, and resources for each project.
• Maintain inventory of tools and equipment, ensuring they are in good working condition.
• Manage subcontractor relationships and ensure their work aligns with project goals.

6. Documentation and Reporting:

• Maintain accurate project documentation, including scope of work, estimates, change orders, and completion reports.
• Prepare and submit project reports and invoicing in a timely manner.
• Ensure all documentation complies with company policies and industry regulations.

Qualifications:

• Proven experience in restoration or construction management, with a strong background in fire, water, and mold damage restoration.
• Previous experience in a leadership or supervisory role is required.
• In-depth knowledge of restoration techniques, industry best practices, and relevant safety regulations.
• Excellent project management skills, with the ability to handle multiple projects simultaneously.
• Strong communication and interpersonal skills, with a focus on client satisfaction.
• Ability to work effectively under pressure and adapt to changing circumstances.
• Proficient in using restoration software and tools.
• Relevant certifications (e.g., IICRC certifications) are highly desirable.

Education:

• High school diploma or equivalent required; Bachelor’s degree in Construction Management,
• Engineering, or a related field is preferred.Work Environment:
• This role involves working both in the office and on-site at various project locations.
• Physical requirements include the ability to lift and carry equipment, work in various weather conditions, and navigate construction sites.

COMPENSATION

This position offers a competitive base salary and comprehensive benefits. This position is eligible for a

company van with a fuel card, company laptop, and company apparel. On Target offers an

industry-leading, comprehensive benefits package that includes health insurance plans (medical, dental

and vision), life and disability insurance, a retirement plan with guaranteed match, and 2 weeks of PTO.

EEOC

On Target is dedicated to the principles of equal employment opportunity. On Target prohibits unlawful

discrimination against applicants or employees based on age 40 or over, race, sex, color, religion,

national origin, disability, genetic information, sexual orientation or any other applicable status protected

by Federal, State or local law.

It is and will continue to be the policy of On Target that all persons are entitled to equal employment

opportunity based on their individual qualifications, performance, and potential without regard for any

protected status, as required by state and federal law.