Restaurant Supervisor

Restaurant SupervisorThe Restaurant Supervisor oversees the front of house restaurant department of the hotel. The Restaurant Supervisor is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.Essential Duties and ResponsibilitiesOversees all day-to-day operational activities of the departmentMaintains personal connections with guests, clients and community organizations to encourage guest loyaltySupervises restaurant team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issuesMaintains knowledge, skills, and abilities needed to perform any position in the departmentAssists with maintaining product and service quality standards by investigating issues and initiating corrective actionAssists with ordering, receiving, storing and inventory of all department related productsAssists with monitoring and upholding procedures for control of supplies, keys, monies and creditEnsures department reporting is completed promptly and accuratelyAssists in monitoring and upholding procedures for safety of guests and hotel team membersRemains current on industry trends and local market activitiesAssists team members and other departments as needed to contribute to operational efficiencyAssists in maintaining cleanliness throughout the departmentPerforms additional responsibilities as assigned by leadershipRequirementsQualificationsStrong interpersonal and communication skillsStrong organizational skills and attention to detailAbility to handle stressful situations with poise and professionalismStrong leadership and a professional imageConduct work-related functions in a professional manner