Director of Compliance

Job Description

About the Company

Our client is a long-established, licensed customs broker and international freight forwarder based on Long Island. They clear shipments at ports across the U.S. and handle a wide range of commodities, including pharmaceuticals, apparel and perishables. It's a close-knit business where each person's work has a direct, visible impact.

The Role

Our client is looking for a Customs Compliance Director to own compliance matters across the brokerage. This is a hands-on role in a small business. The right person will take real work off leadership's plate, act as the go-to person for customer compliance questions, and step in wherever the business needs them beyond a narrowly defined job description.

What's on Offer

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• Competitive salary, dependent on experience
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• Hybrid working: 2 remote days per week initially, with potential to increase to 3 once established
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• Retirement plan with a 7% employer matching contribution, available after one year of service
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• Profit-sharing contributions based on company performance, vesting over five years
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• Medical insurance with 75% of the premium paid by the company, available after 90 days
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• Paid vacation that increases with length of service, plus sick/personal days
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• Paid company holidays, including Thanksgiving and the day after
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• Commission on new accounts you bring to the business
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• A long-established brokerage with a broad commodity mix and direct access to leadership
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Key Responsibilities

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• Act as the main point of contact for customer compliance questions and guide importers through regulatory requirements
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• Manage Section 232, Section 301 and Chapter 99 tariff issues, including applicability, exclusions and customer guidance
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• Audit CBP Form 7501 entry summaries for accuracy in classification, valuation, duty and tariff application
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• Handle CF-28 Requests for Information, prepare responses and coordinate supporting documents with customers
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• Prepare and file protests and Post Summary Corrections (PSCs)
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• Vet and maintain customs powers of attorney and carry out customer due diligence
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• Support duty drawback matters where needed
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• Work with the entry team on classification and PGA queries, including FDA and EPA
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• Take on additional duties as required in a growing small business
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Requirements

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• Solid U.S. customs compliance experience with a licensed customs broker or importer
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• Working knowledge of Section 232/301 and Chapter 99 duties, 7501 auditing, CF-28s, protests and PSCs
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• Strong understanding of tariff classification and the HTSUS
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• Confident, clear communicator who can explain complex regulations to customers
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• Self-starter who is comfortable working across functions in a small team
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• Technically capable, with the ability to learn new systems quickly
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Preferred

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• Licensed Customs Broker (LCB)
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• CargoWise experience. Candidates without it will be considered if they can pick it up quickly and complete an online CargoWise course before interviewing.
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• Duty drawback experience
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• PGA exposure, particularly FDA and EPA
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