Front Desk Agent
$18 - $20 per hourMarriott
Additional Information
Job Number 26086454
Job Category Rooms & Guest Services Operations
Location 410 Rep John Lewis Way S, Nashville, Tennessee, United States, 37203 VIEW ON MAP (
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $18-$20
Expiration Date: 08/28/2026
Additional Information: This hotel is owned and operated by an independent franchisee, North Point Hospitality Group, Inc . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we’ll help you build a rewarding career!
Why Join Us?
Free Parking / On Bus Route
Early Access to Earned Wages
Medical, Dental and Vision Insurance
Travel Discounts
401K Match
PTO After 90 Days
Competitive Pay
What you'll do (mostly this...other duties may be assigned):
- Uses technology to ensure best guest experience
Greets and welcomes guests upon arrival.
Manages guest check-in, check-out and billing processes.
Handles sensitive guest information including room assignment and credit card/cash transactions.
Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.
Meets all in-service requirements, complies with all system policies and procedures.
General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores.
What we’re looking for:
High School Diploma
2 years' experience in hotel front desk desired
A love for meeting new people and making meaningful connections
A positive attitude and natural flair for customer service
Reliability, integrity and a team spirit
Your best professional manners
Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
Ability to display a consistently caring and respectful attitude
Ability to act as a gracious host to guests, vendors and candidates for employment
This company is an equal opportunity employer.
frnch1
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