Concierge

Concierge### ConciergeApply: On-site: Redwood City, CA: Full time: Posted Today: REQ546778**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# **Concierge-JLL** ## **What this job involves:**As a Concierge at JLL, you are the first face and voice that customers, guests, and employees encounter — and you set the tone for every experience that follows. From answering and directing calls to managing mail, deliveries, and visitor access, you keep the day-to-day operations of the facility running smoothly and professionally. This role blends administrative precision with genuine hospitality, requiring someone who can juggle multiple priorities while never losing sight of the person standing in front of them. We believe the most effective teams are built when everyone is empowered to thrive, and as a Concierge, you'll work closely with the Facility Manager and Facility Coordinator to support clerical operations while continuing to grow your own professional skills. If you take pride in being organized, dependable, and genuinely helpful, this role offers the chance to be part of a team that embraces more innovative ways of working and prioritizes opportunities to strengthen and advance your career. ## **What your day-to-day will look like:*** Greet customers, guests, and employees warmly, creating a positive first impression at every interaction* Answer incoming calls promptly, following company protocol, and direct them to the appropriate departments or individuals* Issue and manage security badges for visitors and employees* Coordinate incoming and outgoing mail and courier deliveries, confirming receipt and resolving any related issues* Provide information, direction, and basic assistance to clients, escalating complex inquiries as needed* Support the Facility Manager and Facility Coordinator with clerical and administrative tasks* Maintain a clean, organized, and safe front-of-house workspace at all times ## **Required Qualifications:*** 1+ years of experience in facility or property administration within the commercial real estate industry* High school diploma or equivalent* Excellent customer service and relationship-building skills* Strong organizational, interpersonal, and communication skills* Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, mapping, and database software* Working knowledge of audio visual equipment located in conference rooms* Ability to lift files, open filing cabinets, and bend or stand as necessary ## **Preferred Qualifications:*** Some college coursework in business, hospitality, property management, or a related field* Fluency in Spanish and English, both verbal and written **Schedule:** M-F Morning shift**Location:** Redwood, CAThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Expected compensation for this position:** 54,080.00 – 58,000.00 USD per year *Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.* **Location:**On-site –Redwood City, CA**Job Tags:**Customer Service, Facility Management, Greet Visitors, Guest Service, Mail Distribution, Meeting Room Management, Multi-Line Phone Systems, Multitasking, Office Administration, Onboarding, Visitor Management If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:** JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr