Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in January 2024, and were currently a small but growing team of two. Before becoming an agent, I worked for another State Farm agent but originally come from an education background.

Community involvement is a big part of who we are; we support the local Recreation Center, host an annual Easter Egg Hunt, and run Movies Under the Stars, a four-week outdoor film festival in the park.

I offer a supportive, balanced work environment with occasional team lunches, Casual Fridays, and reimbursement for licensing costs. Im looking for someone who is customer-focused, coachable, eager to learn, and truly motivated. If youre personable, hungry, and ready to grow, youll fit in well here.

ROLE DESCRIPTION:
Caleb Dupuy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.