Technical Operations Technician 6271432

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Responsibilities As a Technical Operations Technician, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remotely and onsite. Your role will involve supporting configured services running on various platforms while adhering to defined operating models and processes. You will provide hardware and software support, implementing technology at the operating system level across all server and network areas, and for specific software solutions, vendors, and brands. This work includes basic and intermediate level troubleshooting. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Advanced proficiency in IT Infrastructure Operations is required. Advanced proficiency in TCP/IP Networking is recommended. Additionally, advanced proficiency in Server Operating Systems, Infrastructure Event Management, and Wireless Networking Technologies is suggested. Troubleshoot and resolve technical issues efficiently to minimize downtime. Collaborate with cross-functional teams to enhance system performance and reliability. Document technical processes and solutions to improve knowledge sharing within the team. Stay updated with the latest technology trends and best practices to ensure optimal service delivery. Assist in the development and implementation of new technologies and processes to improve operational efficiency. Basic Qualifications Minimum 2 year of work experience IT Infrastructure Operations Server Operating Systems Infrastructure Event Management One or more networking/Linux/cloud certifications: Cisco, Juniper, Redhat, CompTIA, LPI, AWS, GCP, Azure Experience with deploying and troubleshooting network infrastructure e.g. Wireless Access Points, Layer 3 Switches and Routers High School or GED Preferred Qualifications Experience with deploying and maintaining IT Infrastructure at scale Experience with using IT Infrastructure Management tools e.g. UniFi and Meraki Ability to work independently and as a collaborative partner Build strong relationships and navigate through cross-functional discussions to successful outcomes and effectively Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 05/14/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. Role Location Hourly Salary Range California $39.50 to $49.50 Cleveland $39.50 to $49.50 Colorado $39.50 to $49.50 District of Columbia $39.50 to $49.50 Illinois $39.50 to $49.50 Maryland $39.50 to $49.50 Massachusetts $39.50 to $49.50 Minnesota $39.50 to $49.50 New York $39.50 to $49.50 New Jersey $39.50 to $49.50 Washington $39.50 to $49.50 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. 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